Job Description

As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city--and their careers--forward. Build a City. Build a Future at the City of Surrey.

Employment Status



Union - CUPE Local 402 - Regular Part-Time



Scope



Surrey Parks, Recreation & Culture is looking for an energetic and self-motivated Clerk 3 to join the Community and Recreation Services team. The position performs moderately complex and diversified clerical work in various capacities. This customer service-oriented individual will have demonstrated initiative, teamwork, communication and problem-solving skills.

In this position, you will assist with supervision of Front Desk staff, work with and provide exceptional customer service to a variety of stakeholders and communicate with both internal customers and members of the public. This position requires the applicant to work with the Parks, Recreation and Culture Management System (Xplor Recreation). Taking registrations, payment balancing, reconciliation and customer account problem solving are critical in being successful in this role. This position requires flexibility in job duties that may include facility oversight, support with programs and set-up, facility maintenance and general support of the day-to-day operations

Responsibilities



Process payroll, purchasing card reports and associated administrative tasks.

Supervising staff in a high volume recreation facility, assigning daily tasks and managing multiple shared email inboxes

Maintain accurate records/information pertaining to facility booking, program registration and membership accounts.

Responsible for auditing various financial transactions and reports, making corrections and following up applicable areas.

Oversight of cash handling procedures, preparing and maintaining reports (daily, weekly, monthly) as required and maintain up to date records and files.

Complete bookings of recreational facilities as assigned.

Remain up to date with Parks, Recreation and Culture events, programs and services as well familiarity with the City of Surrey's many facilities

Interacting and supporting the public with various recreation needs.

Qualifications



Completed grade 12, supplemented by several courses in office administration or other related courses.

At least two years' experience in an office environment.

An accurate typing speed of 40 WPM.

An equivalent combination of relevant education and experience may be considered.

Ability to communicate effectively orally and in writing.

Ability to exercise good judgment and to work independently.

Excellent interpersonal and public relations skills.

Self-motivated, and ability to work well within a team and independently

Knowledge of computer applications and good keyboard skills.

Knowledge of the Parks, Recreation & Culture Management System (Xplor Recreation), Financial Management System (FMS), PeopleSoft as well as other City programs would be an asset.

A strong understanding of business practices and procedures in relation to a Parks, Recreation & Culture environment, is an asset.

Experience working in and supervising staff in a recreation facility environment is an asset.

Other Information

Number of Job Openings:

1

Pay Grade:

12 Pay Steps Hourly Rate (2024 Rates) Step 1 $30.12 Step 2 (6 Month) $30.71 Step 3 (18 Months) $31.53 Step 4 (30 Months) $31.97

Conditions of Employment



This position requires completion of a Police Information Check.

Successful applicants must provide proof of qualifications.

Closing Date



This job will be posted until September 23, 2025.

Our Values



Integrity - Service - Teamwork - Innovation - Community