Job Description

As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city--and their careers--forward. Build a City. Build a Future at the City of Surrey.

Employment Status



Union - CUPE Local 402 - Auxiliary

Scope



As the Clerk 3 in the Bylaw Call-Centre of the Bylaw Enforcement & Licensing Services Division, you will be responsible for performing a variety of moderately complex and diversified clerical support work in various capacities.

Responsibilities



Explaining regulations and procedures.

Handling inquiries and complaints from the public and staff in a professional manner and with diplomacy.

Establishing and maintaining satisfactory working relationships with internal and external customers.

Scanning and filing documents.

Opening and distributing mail.

Data entry.

Preparing correspondence.

Assisting other staff as needed and additional duties as required.

Performs related duties as required.

Qualifications



Completed Grade 12.

Supplemented by several courses in word processing, office practices and PC office applications.

At least two years of full-time experience and training in an office environment.

An accurate typing speed of 40 wpm.

An equivalent combination of relevant education and experience may be considered.

In addition, you must have the ability to communicate effectively, have good knowledge of computer applications and good keyboarding skills, along with the ability to follow routine procedures with minimum supervision.

Other Information

Pay Grade:

12

Hourly Rate:

$ 30.12 (2024 rate) Pay Steps Hourly Rate Step 1 $30.12 Step 2 (6 months) $30.71 Step 3 (18 months) $31.53 Step 4 (30 months) $31.97



Conditions of Employment



Successful applicants must provide proof of qualifications.

Closing Date



This job will be posted until September 29, 2025.

Our Values



Integrity - Service - Teamwork - Innovation - Community