Job Description

POSITION SCOPE:

The Cleaning supervisor provides field support to our cleaning teams. Support provided includes training, guidance with starting new clients, inspections of team's performance and compliance within our usual high standards, assistance with troubleshooting customer requests/complaints, and coordinating site visits of accounts.

This position is not a 9 to 5 job, some flexibility is required as business needs dictate. If offered this position, you can expect a competitive base salary and the opportunity to expand your career based on performance. 80% of your time will be in the field and 20% of your time in the office for administrative tasks.

DUTIES & RESPONSIBILITIES:

Meeting with the cleaning team in the field at customer locations

Train new hires

Maintain open communication with Assistant Site Manager/Site Manager regarding staffing issues, safety, supplies, and other related business concerns
Providing guidance to the cleaning team in troubleshooting customer requests/complaints or deficiencies identified during client inspections

Thoroughly documenting and providing reports on site visits/inspections.

Assisting with new customer start ups, get keys, codes etc. , ensuring scope of work has been completed

Maintain and secure storage areas and cleaning equipment/supplies ensuring safety of staff and the public Report equipment repairs and stock shortages Efficiently manage inventory levels of regularly ordered items
Deliver customer supplies If needed

Respond to inquiries outside business hours such as evening and weekends to meet business needs

REQUIRED SKILLS & ABILITIES:

Good understanding of Occupational Health and Safety Act Strong verbal and written communication skills Basic computer and smart phone knowledge with experience using MS Office programs Ability to effectively analyze, plan, organize, prioritize, and meet deadlines Flexible to work some weekends

EDUCATION & EXPERIENCE

Previous supervisory experience considered an asset; Valid driver's license with an acceptable driving abstract; Acceptable security and criminal record check
Must be able to work well with others and be able to manage staff to meet their potential and company goals

Self Starter and able to work independently

Ideal candidate should be a driven, multitasker, who can effectively handle client and staff relations with a pleasant and professional demeanor. Strong communication skills, both written and verbally, is a must.

Job Types: Full-time, Permanent

Pay: $17.00-$20.00 per hour

Schedule:

8 hour shift
Ability to commute/relocate:

Halifax, NS B3J 2G9: reliably commute or plan to relocate before starting work (required)
Experience:

Cleaning: 1 year (required) Office Software Use: 1 year (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Expected start date: 2025-06-15