Job Description

We are seeking the services of a Clinical Business Analyst (CBA) focused on Patient Access (Registration and Scheduling) to assist with initiatives related to the standardization and implementation of the CIS.

With the support of the Clinical Team Lead and Project Manager, the CBA will be responsible for:


gathering and defining business and system requirements, conducting gap analysis, developing design documents, facilitating engagement sessions to achieve the project's objective, build, validate and test clinical content in the CIS, and foster and maintain close working relationships with the various lines of business to ensure the business and information technology requirements align.
The chosen individual's work will be comprised of a mixture of steady state and project-based efforts.


Some after hours and weekend work may be required for the successful candidate, however, any overtime or work during non-business hours must be approved in advance.

Mandatory Requirements

No.

Requirement

Required

M1



University Degree in either Healthcare, Business Administration or Information Technology or equivalent combination of applicable education and experience.



Yes





M2



Demonstrated experience as a Clinical Business Analyst / Clinical Informatics Analyst (or equivalent) responsible for

Patient Access (Registration and Scheduling) related

requirements gathering, workshop facilitation, use case analysis, business process analysis, detailed design activities, and developing business analysis documentation obtained in the last 10 years.



5+ years





M3



Demonstrated experience working with Health Information Systems (EHR/CIS), and healthcare operations as it relates to

Patient Access (Registration and Scheduling)

5+ years





M4



Demonstrated experience as a Business Analyst/Clinical Informatics Analyst in health information systems/CIS implementation projects. With direct experience working in healthcare operations Health Information Systems (EHR/CIS), building or implementing a similar scale project as it relates to

Patient Access (Registration and Scheduling)

3+ years

Scored Requirements

No.

Requirement

Desired Experience

S1



Demonstrated experience as a Clinical Business Analyst responsible for

Patient Access (Registration and Scheduling)

related requirements gathering, workshop facilitation, use case analysis, business process analysis, detailed design activities, and developing business analysis documentation in one or more of the following: computerized provider order entry (CPOE), order sets, clinical documentation, ancillary services (Pharmacy, Medical Imaging, Laboratory).



6+ Years





S2



Verbal and written communication, facilitation, and presentation skills in French and English is strongly preferred.



Yes





S3



Facilitation skills: demonstrated experience in leading workshops with healthcare providers to identify and articulate business requirements, system requirements, and develop user stories or use cases.



3+ Years





S4



Demonstrated experience working with a high level of self-direction, strong interpersonal skills, and the ability to confidently engage and collaborate with project team members, subject matter experts, and stakeholders at all levels.



5+ Years





S5



Demonstrated ability to multi-task, work with multiple teams supporting more than one project stream/activity at a time.



5+ Years





S6



Knowledge of Microsoft Office 365 suite (Excel, Word, PowerPoint, Visio, Outlook, Teams) in the work environment.



5+ Years





S7



Demonstrated experience and knowledge of using Atlassian's JIRA software in a Project/work environment.



2+ Years





S8



Previous experience working within public health authorities, showcasing a strong understanding of the public healthcare landscape, policies, and practices.



Yes

Requirement Detail/Qualifications

General Duties:

Support the software development team.

Work with both client and development team members to elicit requirements, write user stories, define goals, document requirements, and analyze business functions to become familiar with the business domain.

Identify business work flows and determine stakeholder needs.

Author test case specifications, requirements traceability documentation, and contribute to the compilation and execution of test plans.

Support and contribute to the Agile practices adopted by the development team.