Job Description

Location of Service: On-site, Fredericton

Requirement Detail/Qualifications

General Duties:

Support the software development team.

Work with both client and development team members to elicit requirements, write user stories, define goals, document requirements, and analyze business functions to become familiar with the business domain.

Identify business work flows and determine stakeholder needs.

Author test case specifications, requirements traceability documentation, and contribute to the compilation and execution of test plans.

Support and contribute to the Agile practices adopted by the development team.

Deliverable Details

a. Project Charter and Work Plan

b. Current State Assessment Report

c. Requirements Traceability Matrix (RTM)

d. RFP Documentation Package

e. Vendor Evaluation and Recommendation Report

f. Implementation and Migration Plan

g. Project Status Reports and Risk Register

h. Training and Change Management Materials

i. Post-Implementation Review and Lessons Learned Report

Evaluation Details

S1. Please describe your experience leading or supporting system replacement or modernization initiatives, including requirements gathering, business process analysis, vendor engagement, implementation support, and stakeholder management. Emphasis should be placed on projects of similar size and complexity.

S2. Please describe your ability to coordinate project activities, manage schedules and dependencies, and facilitate effective communication among cross-functional teams and stakeholders. Provide examples of tools or methods used to maintain alignment, monitor progress, and manage risks or issues.

S3. Please describe your experience working within government or large enterprise settings, particularly those involving structured procurement and RFP processes. Include examples demonstrating your understanding of public sector governance, decision-making, and reporting expectations.

S4. Please describe your proposed approach and work plan for this engagement, including tools and methodologies for analysis, coordination, documentation, and reporting. Responses should demonstrate clarity, structure, and alignment with project objectives and timelines.

S5. Please provide details on relevant certifications or credentials such as CBAP, PMI-PBA, PMP, or equivalent professional experience and training in business analysis, project coordination, or project management. Highlight how these qualifications contribute to the successful delivery of similar projects.


Services Sought


Client is seeking the services of a Senior Business Analyst / Project Coordinator to provide expertise and guidance throughout the replacement of an existing system.


Specifically, the services sought include, but are not limited to:


Current State Assessment and Analysis

Conduct workshops, interviews, and surveys with stakeholders to understand existing processes, system functionality, and operational pain points. Document workflows, data flows, system integrations, and dependencies to establish a clear understanding of the current environment. Identify risks, gaps, and opportunities to inform the requirements and solution design.
Requirements Gathering and Documentation

Lead the elicitation, analysis, and documentation of business, functional, and technical requirements. Develop a Requirements Traceability Matrix (RTM) to ensure alignment from requirements through to implementation. Validate requirements with stakeholders and maintain version-controlled documentation for approvals.
Solution Evaluation and Procurement Support

Support the preparation of a Request for Proposal (RFP), including drafting requirements, evaluation criteria, and supporting documentation. Coordinate vendor communication, demonstrations, and evaluation activities. Assist in the vendor selection process, providing analysis, scoring, and recommendation reports for the Project Authority.
Project Coordination and Management

Develop and maintain a detailed project plan, including tasks, milestones, dependencies, and resource assignments. Facilitate regular project meetings, status updates, and reporting to stakeholders and governance committees. Track project risks, issues, and changes, ensuring timely escalation and resolution. Ensure alignment across business, technical, and vendor teams throughout the project lifecycle.
Implementation, Migration, and Testing Support

Collaborate with vendors and technical teams to configure the new system according to business requirements. Support data migration planning and validation to ensure a smooth transition. Develop and execute User Acceptance Testing (UAT) plans, coordinating participation from stakeholders and end users. Identify and document issues, risks, and mitigation strategies during implementation.
Training and Change Management

Develop user training materials, quick reference guides, and knowledge transfer documentation. Coordinate and deliver training sessions for end users and administrators. Support communication and change management strategies to facilitate adoption of the new system.
Post-Implementation Support

Assist with go-live support, stabilization, and troubleshooting during the initial production phase. Conduct post-implementation reviews and compile lessons learned to inform future projects. Provide recommendations for ongoing system optimization and improvement.
Other Senior Business Analyst or Project Coordination Activities

At times during the project, the candidate may be assigned other Senior Business Analyst or project coordination tasks as time allows. These activities may include supporting additional initiatives, preparing documentation, conducting workshops, or other tasks relevant to departmental priorities.

Mandatory Requirements

No.



Requirement

Required experience

M1



Must have experience managing or coordinating multi-stakeholder projects involving business, technical, and vendor teams, ensuring effective collaboration and timely delivery.



7 years





M2



Must have a proven ability to produce high-quality business and technical documentation, including but not limited to process maps, requirements specifications, project plans, and risk registers.



7 years





M3



Must have experience working within recognized project management or business analysis methodologies, such as BABOK, PMI, Agile, or Waterfall.



7 years





M4



Must have excellent facilitation, analytical, and communication skills in English as required by the project environment.



7 years





M5



Must be able to commence work within [2] weeks of contract award and dedicate the required level of effort for the full duration of the engagement.



YES





M6



Must have a minimum of seven (7) years of experience as a Business Analyst leading system replacement or modernization projects, including requirements gathering, analysis, and implementation support.



7 years

Scored Requirements

No.

DEMONSTRATED EXPERIENCE IN THE FOLLOWING:

Desired Experience

D1



Please describe your experience leading or supporting system replacement or modernization initiatives, including requirements gathering, business process analysis, vendor engagement, implementation support, and stakeholder management. Emphasis should be placed on projects of similar size and complexity.



7 Years (+)





D2



Please describe your ability to coordinate project activities, manage schedules and dependencies, and facilitate effective communication among cross-functional teams and stakeholders. Provide examples of tools or methods used to maintain alignment, monitor progress, and manage risks or issues.



7 Years (+)





D3



Please describe your experience working within government or large enterprise settings, particularly those involving structured procurement and RFP processes. Include examples demonstrating your understanding of public sector governance, decision-making, and reporting expectations.



7 Years (+)





D4



Please describe your proposed approach and work plan for this engagement, including tools and methodologies for analysis, coordination, documentation, and reporting. Responses should demonstrate clarity, structure, and alignment with project objectives and timelines.



7 Years (+)





D5



Please provide details on relevant certifications or credentials such as CBAP, PMI-PBA, PMP, or equivalent professional experience and training in business analysis, project coordination, or project management. Highlight how these qualifications contribute to the successful delivery of similar projects.



7 Years (+)