Job Description

What it's like to be a Northbridge

Claims Manager

As a Claims Manager at Northbridge, you'll lead a team of talented adjusters, driving operational excellence and delivering exceptional service to our insureds, claimants, and broker partners. You'll be responsible for managing day-to-day claims operations, coaching and developing staff, and ensuring that claims are handled efficiently, accurately, and in alignment with our customer-first values. You'll also collaborate cross-functionally with departments like underwriting, actuarial, and accounting to support business goals and continuous improvement.

We want your talent!

If you are great at:

Leading and motivating teams with empathy and clarity Communicating effectively with internal and external stakeholders Solving problems with a strategic and customer-focused mindset Driving operational efficiency and continuous improvement

You have:

10+ years of experience in the property & casualty insurance industry 3-5 years of leadership experience in claims CIP/FCIP designation is an asset Strong technical knowledge of claims handling, policy wordings, and insurance contracts

We really mean it when we say we put you first. Here are a few ways how:

Hybrid work!

You get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.

Financial wellness.

We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!

Well-being from day one.

Enjoy flexible health benefits, early leave days, wellness programs, and recognition initiatives that celebrate your contributions.

Career growth.

We invest in your development through education assistance for CIP, FCIP, CRM and other courses, internal mobility, leadership training, and mentoring programs.

Community impact.

NBFC cares about the causes you believe in, offering donation matching and team volunteer days to support your efforts.

#LI-Hybrid #LI-SK1

Qui nous sommes

Nous sommes la Financiere Northbridge. Nous sommes fiers d'etre une societe canadienne a 100 %, detenue en propriete exclusive par Fairfax Financial. Nous offrons nos services par l'entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. Nous sommes reconnus comme etant l'une des plus importantes societes d'assurance de dommages des entreprises au Canada. Nos employes sont engages a comprendre les besoins de nos clients, et nous faisons tout en notre pouvoir pour aider les entreprises canadiennes a connaitre un avenir meilleur et plus securitaire. Nous sommes une entreprise formee de personnes passionnees qui placent les gens au coeur de leurs preoccupations. Souhaitez-vous vous joindre a une equipe qui croit en l'importance de travailler fort, et d'avoir du plaisir au travail, tout en ameliorant les choses? Ne cherchez pas plus loin que Northbridge.


A la Financiere Northbridge, nous avons a coeur de creer un milieu de travail inclusif ou nous celebrons les employes et les accueillons comme ils sont. Peu importe qui vous etes ou ce qui vous rend unique, nous vous accueillons a bras ouverts. Veuillez simplement nous indiquer comment nous pouvons vous aider ou vous accommoder au cours du processus de selection.