Trident Global Assistance is looking for a Claims Examiner to join the company on a full-time basis. Currently, this position works from home but may be required to work from the office in the future. Responsibilities
Manage mid to high-level complexity travel insurance claims;
Verify coverage
Timely and accurately analyze and address coverage issues under insurance policies;
Conduct timely and effective investigations of claims using internal and external resources;
Effectively document all case events in a timely manner as case facts are developed, to include an evaluation of the potential risk exposure;
Set timely and accurate expense reserves. Manage reserves throughout the life cycle of each claim while documenting any reserve changes;
Complete timely and concise claim reports;
Build and maintain relationships with external and internal customers to include insureds, providers and underwriters;
Requirements: \xc2\xb7 Excellent verbal and written communication skills \xc2\xb7 Knowledge of medical terminology is an asset \xc2\xb7 Proficiency with MS Office and Internet \xc2\xb7 Time management and organizational skills \xc2\xb7 Passion for providing exceptional customer service Required Education: Post-secondary education Required Experience: Three years of experience in a claims examiner role Required Languages: English. Knowledge of French is an asset Training provided by the company Job Type: Full-time Job Type: Full-time Benefits:
Dental care
Extended health care
On-site parking
Schedule:
Monday to Friday
Work Location: Hybrid remote in Toronto, ON
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