Job Description

Westland Insurance Group has an exciting opportunity available for a Claims Examiner to join our growing Claims Team in Surrey, BC. This is an exciting role for an individual with strong technical experience, superior customer service and a proven track record of directing independent adjusters and legal counsel on the investigation, negotiation and settlement of multi-line Property and Casualty claims.
What we offer:

• Comprehensive and flexible health benefits
• Diverse mix of staff and demonstrated work/life balance
• Career growth opportunities and continuing education programs

The Opportunity:
Do you have a strong technical background, are detail-oriented and enjoy providing excellent customer service? Do you love to work in a fast-paced environment that are results driven?
In this role you'll:

• Provide direction to independent adjusters and legal counsel on the investigation, negotiation and settlement of multi-line Property and Casualty claims
• Review facts, policy coverages, expert reports to make decisions on coverage, value of claim and settlement
• Responsible for data accuracy, reserve management and issuance of payments to insureds, insurance professionals, vendors and other related parties to a claim
• Responsible for providing exemplary customer service and keeping all related parties informed of the claims process and status
• Provide mentoring to Claims Team
• Ad-hoc additional tasks as needed

Here's what you bring:

• 5+ years of multi-line adjusting/examining experience on property and casualty claims
• Insurance Broker Level 2 license and/or CIP designation
• Experience working with Independent Adjusters and Legal Counsel, with focus on providing clear direction on file handling and indemnity/expense cost management
• Solid understanding of both Personal Lines and Commercial Lines policies
• Ability to work in a high-pressure environment, and a strong team contributor
• Excellent time management skills and the ability to multi-task
• Solid communicator, both written and verbal, with the ability to provide clear and concise direction to both internal and external file handlers
• Demonstrated ability to maintain confidentiality and to exercise discretion are important qualities
• Strong work ethic without sacrificing your ability to have fun on the job

Westland Insurance Group is one of the largest and fastest-growing independent property and casualty insurance brokers in Canada. With a national network of 195 locations and over 2,100 employees, the company continues to expand coast to coast. Westland's brokers provide expert advice to home, business, farm, life, and auto insurance clients. Since its founding in 1980, Westland has remained a family-owned company that is committed to supporting its local communities.
Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equality and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.
If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca