Job Description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values xe2x80x93 Care, Commitment, Community, and Confidence.Are you passionate about bringing words on a page to life in a significant and creative way? Does communicating across various digital channels, including live events give you goosebumps? Are you interested in a truly differentiated experience that empowers you to do meaningful work, grow and learn?If so, this is your opportunity to be part of a dynamic team of Communications professionals who actively support the Claims department at one of Canadaxe2x80x99s largest insurance companies. We hope to find someone who is:Passionate about engagementProactive and not afraid to take initiativeHighly collaborative, and excited about the opportunity to build relationships across all levels of the organizationKeen to learn, grow and develop both personally and expertlyQuick to adjust work priorities to meet changing demandsReporting into Aviva Canadaxe2x80x99s Senior Manager, Claims Communications and Sustainability, you will have a meaningful role as a trusted Claims Communications Specialist.What youxe2x80x99ll do:Assist in the development and delivery of Claims department communications strategies, tools and materials that support the goals and objectives of the department and wider organizationCollaborate closely with a wide range of stakeholders across Claims to develop and deliver the Claims Engagement strategyDevelop targeted communications across Claims that allow for interactivity, engaging and multi-media content and provides robust metrics around employee interaction with the channel (opens, clicks, impressions, etc.)Build and align the Claims editorial calendar with both interpersonal and team prioritiesPlan and execute Claims Town Hall and Leadership conferences, including securing venues and hosts/guests, preparing engaging content, briefing hosts and guests and working with venue staff (e.g., media companies)Work with the team to set up and run the equipment during online and live eventsAnalyze and provide insight on effectiveness of communications strategiesManage digital channels; develop conversion/growth strategiesWhat youxe2x80x99ll bring:Completed undergraduate or advanced college diploma in journalism, communications or public relationsAt least three years in a corporate environment/PR agency, preferably in insurance, professional services or bankingExperience writing, proofreading and editing across a variety of platforms (bilingual is an asset)Ability to develop internal communications strategies and implementing tactics to help maintain and strengthen company cultureSkill/tact in dealing with people at all levels of the organizationAbility to work as a standout colleague in a dynamic, fast-paced environmentKnowledge of Microsoft OfficeExperience with video editing software (e.g., Camtasia, Premiere, ClipChamp) and design platforms (e.g., Adobe Express, Canva)Experience with communications platforms (e.g., Workvivo, Poppulo, MS Teams/Teams Town Hall)Proven ability to prioritize tasks based on relative importance and urgencyCan work well under pressure and can effectively and expertly handle tough issues in a complex, matrix organizationStrong presentation skills and the ability to communicate with professionals at all levels within the organizationKeen to learn, grow and develop both personally and professionallyThe abilities to laugh at yourself, have fun and adapt to different situations are necessaryWhat youxe2x80x99ll get:Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunitiesOutstanding career development opportunitiesWexe2x80x99ll support your professional development educationCompetitive vacation package with the option to purchase 5 extra days off per yearEmployee driven programs focused on gender, LGBTQ+, origins, diversity and inclusionCorporate wellness programs to support our employeesxe2x80x99 physical and mental healthHybrid flexible work modelPlease note that we may use AI tools to help us through the recruitment process. This is an new position which has been posted both internally & externally.Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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