Job Description

About ICPEI:

Based in Charlottetown, the Insurance Company of Prince Edward Island (ICPEI) is a Canadian insurer offering home, auto and commercial insurance solutions. Our products are sold exclusively through a network of brokers in Canada.

Since its founding in 1987, ICPEI has steadily grown, building a solid reputation on its rigorous approach to risk selection. In March 2024, the company became the brokerage subsidiary of Desjardins General Insurance Group (DGIG).

Your role

Reporting to the Claims Manager, this evolving role is responsible for administrative support of the Claims Team.

What you bring to the position:

Insurance industry knowledge (an asset)

Ability to work independently and manage changing priorities

Strong organizational skills

Attention to Detail

Enthusiasm to be part of a growing team and take on new challenges

Strong oral and written communication skills

Excellent analytical and Problem-Solving Skills

Proficiency in Microsoft Office suite and Windows environment

Bilingual (French and English) is an asset

What you will do:

Answer incoming calls to general claims phone line

Manage claims email inbox, attach all incoming reports, invoices, correspondence, to the claim and notify adjusters in a timely manner

Record details for all new reported claims by phone or email, verify information, and ensure accuracy of documentation

Open new claims in claim system, and assign adjuster

Assist with payment of invoices

Actively participate with Claims team projects and ad hoc tasks

Prepare reports on claims activity, trends, and outcomes

What we offer:

Flexible (remote) workplace

Competitive compensation package

Comprehensive benefits

RRSP program with Company matching

Paid training and professional development

All qualified individuals are encouraged to apply

Job Type: Full-time

Work Location: Remote