Job Description

Looking for a great opportunity to work in Canada\'s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!Dilawri Auto Group of Companies is looking for a CIC Sales Representative.Are you an ambitious self-starter? Do you enjoy talking to new people? Do you want to help grow the business with a streamlined process and increase efficiency? If you have the skills to face challenges head-on and want the freedom to achieve personal and professional success, this may be the role for you!We are very excited to offer a fun and dynamic workplace at Dilawri as we launch our Client Interaction Centre for the BC Region. By creating a flexible workplace, we are able to take advantage of the independence and flexibility that comes with working from home, and the collaboration, teamwork and sense of belonging that comes from working together face-to-face. Our Work-style Program offers the best of both situations: structure and sociability with independence and flexibility.That\'s where you come in!Essential Duties:\xc2\xb7 Support outbound and inbound phone calls for multiple stores.\xc2\xb7 Book sales appointments to maximize each sale\'s department availability to sell\xc2\xb7 Follow up on sales leads ensuring customers are satisfied with their visit\xc2\xb7 Provide customers a positive experience through excellent service.\xc2\xb7 Successfully achieve daily/weekly/monthly KPI goals established by the BDC Manager\xc2\xb7 Maintain knowledge of all sales product offerings\xc2\xb7 Working in a process-driven work environment with multiple software applications.\xc2\xb7 Working with CRM Systems and updating the customer database.\xc2\xb7 Capture and update customer contact information as per establish guidelines\xc2\xb7 Respond to all email, voicemail and text messages as required\xc2\xb7 Must follow Company safety policies and practices, and immediately, report and forward any escalations/accidents to a Manager/Supervisor.\xc2\xb7 Collaborate with team members to support customer demands\xc2\xb7 Other duties assigned by BDC ManagerAdvantages of the Dilawri Lifestyle:\xc2\xb7 First hand mentoring from auto industry leaders\xc2\xb7 Innovative, exciting work environment\xc2\xb7 Employee discounts on vehicle purchases and leases\xc2\xb7 Employee discounts on service and parts\xc2\xb7 Career growth opportunities\xc2\xb7 Competitive compensation\xc2\xb7 Generous benefit package\xc2\xb7 Exclusive Dilawri offers\xc2\xb7 A true Family cultureDilawri Group of Companies is Canada\'s largest automotive group with 75 + franchised dealerships representing 35 + automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, and British Columbia and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.Go to our website to see more about our company and the many reasons why you will want to work for us!We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest.Apply with IndeedDilawri Group of Companies - BC RegionDepartmentCICEmployment TypeFull TimePaySalary + BonusApply with IndeedRefer a CandidateFirst NameLast NameEmailPhone NumberNotification MethodEmailText MessagesBoth

Dilawri Group of Companies