At Riverbend Chiropractic & Wellness, we're on a mission to help our community move, feel, and live better. Our multidisciplinary clinic offers chiropractic, massage therapy, and rehabilitation services in a warm, professional, and patient-centered environment. We're looking for an organized and friendly
Chiropractic Receptionist
who will play a key role in both front desk operations and financial administration.
About the Role:
You'll be the first point of contact for patients and the backbone of our clinic operations. This role blends customer service, organization, and financial responsibility to ensure everything runs smoothly and efficiently.
Greet and check in patients in a warm, professional manner
Answer phone calls, respond to emails, and manage online inquiries
Schedule appointments across multiple providers
Maintain a clean, organized, and welcoming area
Assist with scanning, filing, inventory tracking, and general admin support
Handle confidential patient information with discretion and accuracy
Billing & Financial Duties
Process patient payments and issue receipts
Submit and track insurance claims (direct billing to extended health providers)
Reconcile daily transactions and payment records
Prepare and complete end-of-week financial reports and bank deposits
Ensure accurate record-keeping for all billing and financial processes
Communicate with insurers to resolve billing discrepancies when needed
What We're Looking For:
Previous experience in a healthcare or clinic setting preferred
JaneApp Experience
Familiarity with direct billing to insurance companies and Motor Vehicle Insurance is a strong asset
Strong organizational and multitasking skills
Assist in running office workshops and presentations
Proficiency with scheduling software and basic accounting tools
High attention to detail, especially with financial tasks
Friendly, professional, and reliable team player
Must pass police check with vulnerable sector
Why Join Us?
Competitive pay:
$23-$28 per hour
Consistent schedule (see below)
Positive, supportive clinic culture
Opportunity to grow within a respected wellness practice
Meaningful work helping people feel their best
We run two weekly shifts that alternate each week: