Job Description

Job Overview

The Support Worker at Dorey Behavioural Services Inc. plays a direct care role in supporting individuals with behavioural, developmental, and complex needs across various service settings. Support Workers provide day-to-day assistance to clients, ensuring routines are followed, behavioural strategies are implemented, and client dignity and safety are upheld. This role requires compassion, consistency, and a strong commitment to trauma-informed, client-centered service delivery.

Responsibilities

Client Support & Daily Living

Assist clients with daily routines, including hygiene, meals, medications (as applicable), and community engagement. Support the implementation of individualized support plans and behavioural strategies. Encourage independence, inclusion, and personal growth in all areas of service.

Trauma-Informed Care

Maintain a safe, calm, and respectful environment for clients at all times. Use approved de-escalation and behavioural support techniques as needed. Respond appropriately to challenging behaviours while promoting client dignity and emotional well-being.

Documentation & Communication

Accurately complete shift logs, incident reports, and any required documentation. Communicate clearly with the team and participate in shift handovers. Report observations or concerns about client well-being to the Shift Lead.

Environment & Safety

Contribute to the upkeep and cleanliness of client spaces and shared environments. Follow all health, safety, and emergency procedures as directed. Identify and report safety hazards or maintenance issues immediately.

Team Collaboration

Work collaboratively with other support staff, Shift Leads, and Management. Participate in team meetings and trainings as required. Maintain professionalism and respect in all interactions with clients and colleagues.

Requirements

High-School Diploma Compassionate and patient approach to supporting individuals with complex needs. Understanding of trauma-informed care principles and behavioural support. Ability to work independently and within a team environment. Strong communication, time-management, and problem-solving skills. Clear vulnerable sector screening. Valid driver's license preferred. Availability to work flexible hours, including evenings, weekends, and holidays.
Job Type: Full-time

Pay: From $20.00 per hour

Additional pay:

Overtime pay
Benefits:

Casual dress Dental care Extended health care Life insurance Mileage reimbursement On-site parking RRSP match Vision care
Schedule:

12 hour shift Day shift Holidays Night shift Overtime Weekends as needed
Language:

English (required)
Location:

Sussex, NB (preferred)
Work Location: In person