Job Description

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Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto\'s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity, and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Office of the President and Chief Executive Officer is currently seeking a strategic, dynamic and highly motivated Chief of Staff (Operations) to President & CEO to join their team. The Chief of Staff will assist the President and CEO by acting as a trusted advisor and providing guidance in the development, implementation, and deployment of corporate and operational strategies around key issues and organizational direction. This position will also provide leadership to a team of professional and administrative staff in the CEO\'s Office and support the President/ & CEO in their accountabilities to the Board and the Shareholder (Province of Ontario).

The Chief of Staff (Operations) to the President & CEO will act as a central liaison between the Senior Management Team (SMT), external stakeholders, and relevant governing bodies. The incumbent will maintain political acuity and establish effective relationships with key stakeholders to resolve complex issues, advance strategic endeavours and provide advice and counsel to the President & CEO.

What we offer:

• Work that makes an impact across all of Metrolinx as well as the GTHA
• Learning and development opportunities
• An open and inclusive work environment
• Comprehensive health and dental benefits, and lifestyle spending account
• Defined Benefit OMERS Pension plan

Metrolinx is committed to helping our leaders achieve their goals through continuous learning, professional development, and support.

What will I be doing?

• Work with the President & CEO and Senior Management Team to shape the organization\'s long- and short-term strategic objectives.
• Act as a representative for the President & CEO on committees, working groups and meetings.
• Provide effective strategic oversight to the development, transformation, and integration of initiatives that reflect the vision, priorities, and mandate of Metrolinx while ensuring they align with different levels of government (Federal, Provincial and Municipal) and their respective priorities, objectives, and mandates.
• Establish and maintain trusted relationships with key internal and external stakeholders to share information, provide operational direction, identify, and solve contentious and/or high-profile issues, and advance Metrolinx\'s objectives.
• Lead and direct the establishment of various management and high-profile stakeholder engagements, generate strategic discussions at the Senior Leadership table, and identify linkages across projects, programs, and portfolios.
• Brief and provide information/advice to the President & CEO, Chair, Senior Leadership and the Shareholder on contentious or emerging issues, and manage the coordination and preparation of briefing materials, reports, submissions, documentation for the President & CEO.
• Actively contribute to the development and evaluation of business plans, service objectives, corporate strategies, and the development of critical enterprise policies/procedures.
• Support the President & CEO and Senior Management Team in making informed decisions by creating and monitoring key performance indicators (KPIs), providing analysis of financial data and business cases, gathering relevant information, and offering recommendations on key business matters.
• Work closely with the Strategic Communications team and related program areas to manage issues, coordinate responses, and facilitate the flow of communication in high pressure situations and under time constraints.
• Play a leadership role by partnering with the Corporate Secretary, Chair and President & CEO to develop agendas for Board of Director meetings and support the development of material for such meetings.
• Provide leadership for strategic and operational planning to ensure the efficient running of the Office of the CEO including the development of benchmarking and appropriate metrics, financial planning, monitoring systems and reporting functionality to support the President & CEO
• Assess the potential of industry/government and political acceptance of recommendations and decisions while anticipating issues and developing pre-emptive responses to neutralize negative outcomes and regenerate positive relations.
• Create a working environment that is aligned with the organization\'s desire to be \xe2\x80\x9can employer of choice\xe2\x80\x9d, ensuring that employees possess the required skills, are properly aligned, and are empowered to be successful.
• Provide creative leadership with input from others to develop and deploy a strategic vision and connect and align projects with strategic corporate goals.

What skills & qualifications do I need?

• Completion of a degree in Business Administration, Public Administration, or a related discipline - post-graduate degree (Masters\' degree) is an asset.
• Proven experience providing strategic leadership and acting as a trusted advisor to an executive on a wide variety of strategic priorities, emerging issues, special projects and priority initiatives.
• Ability to conceptualize and grasp a broad range of complex issues and concerns, effectively negotiate problem resolutions, and appropriately brief the President & CEO or other impacted officials of the actions required or outcomes.
• Strong relationship and stakeholder management skills to build effective working relationships with senior divisional management and high-profile political, public, and private sector stakeholders to assess interests.
• Knowledge of Government objectives, policies, legislation and regulations and a sound understanding of the nature of government relationships with its agencies to develop consensus on approaches to critical and politically sensitive issues to ensure their interests are addressed without compromising the position of the President & CEO.
• In-depth understanding of government decision making processes in a complex, integrated and dynamic organization.
• Ability to identify changing priorities within the context of the organization\'s priorities and develop strategies and business processes to measure the impact of the changes.
• Excellent problem-solving skills to identify/solve issues as they arise, provide advice, and negotiate the resolution of matters on behalf of the President & CEO.
• Superior and strategic communication skills to prepare and review a range of written documentation including briefing materials, reports, presentations, options, and proposals.
• Leadership and Project Management skills to develop, implement, and manage projects and resources, provide project oversight, and monitor project performance results.
• Demonstrated resiliency, flexibility, and rationality to achieve ambitious corporate business goals, balance conflicting priorities and high expectations and use innovation to ensure positive results.

Don\'t Meet Every Requirement?

If you\'re excited about working with Metrolinx but your past experience doesn\'t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions, and sexual orientations.

Accommodation:

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided be misleading, inaccurate, or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

Metrolinx