Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Chargee regional de la conformite, Que



What is the opportunity?

The Senior Manager, Compliance RMFI provides compliance oversight, advice and monitoring with respect to mutual fund sales and financial planning activities conducted in one of two regions of RMFI. Oversight for the resolution and responses to RMFI regulatory complaints.

What will you do?

• Responsible for managing the relationship with management and senior management in the region, including providing expert advice to the Regional Presidents, Regional Operating Officer and Regional Vice Presidents regarding: (i) regulatory complaints and their resolution, (ii) implementation of appropriate supervisory structures, (iii) application of all provinces securities laws, and rules of CIRO, and (iv) implementation of RMFI\xe2\x80\x99s policies and procedures regarding mutual fund sales and financial planning
• Senior subject matter expert for advice to BCOs and senior management within the region.
• Accountable for the oversight of client complaints in the region. This is an end-to-end process that not only includes managing the complaint resolution process, but also reporting to CIRO, addressing escalations to the RBC Appeals Office, OBSI, and specific provincial regulators. When dealing with client complaints, the incumbent provides consultations to the Compliance Managers on their team, which requires in-depth knowledge of relevant regulations as well as RMFI and RBC policies and procedures.
• Promote the use of the RMFI Compliance Website and RMFI Connect to foster consistency in our communication and virtual training to the field.
• Key reference point for assistance and feedback to the Chief Compliance Officer and other RMFI National Office compliance staff with respect to the application, development and amendment of national policies and procedures relating to mutual fund sales and financial planning.
• Co-ordinates with the Chief Compliance Officer and other Sr. Manager Compliance to ensure consistent national interpretations of the mutual fund regulatory requirements and of RMFI policies and procedures.
• Acts as RMFI\xe2\x80\x99s first level contact with the Securities Commissions, CIRO, and the RBC Appeals Office for inquiries about the conduct of licensed mutual fund sales reps. Assists in addressing regulatory matters specific to Quebec, including the AMF, Chambre, and CIFIQ, such as complaints, regulatory advocacy, surveys, audits, and enforcement matters.
• Manage a high performing team

What do you need to succeed?

Must-have

• Must speak, read, and write French and English fluently.
• 10+ years of experience in the financial and investments industry. Deep securities/mutual funds or other financial services experience, including but not limited to compliance.
• Extensive knowledge of mutual funds, the mutual fund industry and financial planning either as a result of being licensed as a mutual fund dealer branch manager, investment dealer branch manager or head office mutual fund or financial planning sales support staff.
• Be able to quickly develop a thorough understanding of the structure of the RBC Royal Bank \xe2\x80\x9cin-branch\xe2\x80\x9d and mobile sales forces and all RBC and RMFI policies, procedures and folios applicable to the sales forces.
• Excellent communication (verbal and written) and organizational skills
• Impact, influence, and skills/judgement to deal effectively with stakeholder SMEs

Nice-to-have

• People management experience \xe2\x80\x8b
• Partners, Directors and Senior Officers Qualifying Examination

What\xe2\x80\x99s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to take on progressively greater responsibilities

Job Summary

Address: MONTR\xc3\x89AL, Quebec, Canada

City: CAN-QC-MONTR\xc3\x89AL

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Law and Compliance

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-09-07

Application Deadline: 2023-09-22

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada