To maximize sales of beauty products and services to customers by providing information, advice, counsel, and instruction, while achieving excellence in sales and customer service.
Principal Responsibilities:
Sales ExpectationsMaximize sales and growth of promotional programs
Demonstrate a knowledge of sales targets for the week/period
Identify and individualize customer needs
Sell through demonstration and education
Possess a belief that "selling is fun!"
Promote sales of, and provide information on new or existing cosmetic products and services
Customer ServiceProvide outstanding customer service, consultations, demonstrations, etc (i.e. make-up applications, skin care consultations, and fragrance demonstrations)
Build customer loyalty through follow up and repeat business
Resolve customer complaints within guidelines
Demonstrate knowledge of Beauty Rx or Vendor Client File System, including flat screen computer, product knowledge, and Beauty Rx Client Files
Utilize the Beauty Rx/Vendor Client File system. Build and maintain an active client file for outstanding customer service and improving sales
Book appointments for events
OperationsExhibit and promote the company's product and services, and provide information to interested parties
Prepare displays and set up promotions
Engage in professional development to ensure product knowledge is current and up to date i.e. IDL, Cosmetic essentials web based training etc.
Adhere to cosmetic operating standards
Complete all required sales tracking forms
Demonstrate a professional image, including clean and complete uniform with name badge, and full make up wearing only cosmetic and fragrance brands that the company sells
GeneralFollows all health and safety regulations
Follows all store policies and procedures
Follows loss prevention policies and procures to ensure that S.O.Ps are executed in the department
Act as a subject matter advisor to part-time cosmeticians regarding product knowledge, store procedures, etc.
Train part-time staff regarding procedures, policies and standards.
Fulfill other duties as assigned to support Rexall/Pharma Plus Pharmacies Ltd.
Knowledge, skills and experience:
High School Education required; plus cosmetic product knowledge and sales training
2 years cosmetic selling experience
Ability to provide advice and be a team leader for part-time employees
Proven experience as a Makeup Artist, Fragrance Specialist and/or Esthetician considered an asset
Excellent communication, both written and verbal
Proven consultative skills to provide information, advice and guidance to customers
Prior experience in merchandising and selling
Good knowledge of various beauty products and services available
Customer Service experience
Work on weekends will be required as needed
Context and Environment:
A fast paced environment that requires dedication to providing outstanding customer service and satisfaction! The jobholder will think independently and make decisions when dealing with customer issues and devise appropriate solutions. Ability to work flexible shifts which may include nights and weekends. Ability to represent the company in ensuring that the vision created by management is carried out in relation to the specific job.
Internal
Communications
:
Cosmetic Department Head
Front Store Manager
Store Staff
External Communications:
Customers
Additional
Information:
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Job Detail
Job Id
JD2796776
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Surrey, BC, CA, Canada
Education
Not mentioned
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Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.