Position Title: Centre Manager Location: Langara Family YMCA (282 W 49th Ave, Vancouver, BC V5Y 2Z5) Terms: Full-Time, Permanent (35-40 hours/week) Shifts: Shifts vary, but will include Monday-Friday mornings and evenings and flexibility for weekends Start Date: As soon as possible Salary: $55,000-$65,000 per year full benefits package Reports To: General Manager, Robert Lee YMCA Nature & Scope: The Centre Manager will be responsible for the strategic development and operation of programs and services at the Langara Family YMCA. They will also be responsible for integrated management and delivery of a specific program area (fitness, member experience or child, youth and family) across all membership centres. The successful candidate is a respected leader with significant knowledge and experience in program and facility management. This individual is values-driven and believes passionately in the vital role that the YMCA can, and does, play in the community. Major Responsibilities:

• Ensure operational excellence
• Maintain high service standards and satisfaction ratings that are reflected in the achievement of annual membership growth and retention targets. Achieve all quality standards and targets established under YMCA best practices.
• Provide direct leadership to departmental supervisors
• Ensure staff have the skills and knowledge required to perform roles in line with expectations of their functions. Support direct reports in the performance management of staff and volunteer teams.
• Ensure the Langara Family YMCA meets the strategic plan and operational goals of the Association
• Manage and achieve the targets and goals established in the centre\xe2\x80\x99s operating budgets.
• Operate as a strong team player sharing leadership and accountability under an integrated management and program delivery model.
• Develop and maintain positive relationships and increase involvement of members and community partners
• Develop and implement plans to serve and engage the community through discussion, participation and involvement in community groups, committees and partnerships related to the needs of the Vancouver community.
• Extend the impact of the YMCA through committed leadership to the YMCA Leadership Forum and Centre Manager Work Group.
• Provide leadership to the YMCA Strong Kids Campaign and achieve targets through direct oversight of recruitment, training, supervision and recognition of campaign staff, volunteers, and donors.
• Establish rapport and maintain effective relationships with staff, volunteers, and members.

Requirements:

• Minimum of 5 years of leadership experience in management roles, involving responsibility for planning, operations and financial management
• Well-developed interpersonal skills and ability to establish rapport with diverse membership staff, volunteers, community stakeholders and partners
• Access to a vehicle or able to travel within the Lower Mainland and Fraser Valley
• Excellent written communication and public speaking skills
• Demonstrated experience and sensitivity in dealing with members of different cultures and backgrounds, including visible and invisible dimensions of diversity
• Proven leadership of dedicated, high-performance teams
• Post-secondary academic credentials and an ongoing commitment to professional development
• Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date
• 3 professional references

About us: YMCA BC is a charity dedicated to strengthening the foundations of community, by nurturing the potential of children, teens & young adults, promoting healthy lifestyles, fostering a sense of social responsibility and delivering lasting personal & social change to grow in spirit, mind, and body. Since January 2023, YMCA of Northern British Columbia, YMCA-YWCA of Kamloops and YMCA of Greater Vancouver are officially one association, with one mission to strengthen our impact for communities across British Columbia. We are YMCA BC. This transition marks a new chapter in our long-standing history of building communities, transforming lives, and connecting people of all ages, stages, backgrounds and abilities, to unique opportunities to learn, grow, and reach their potential. YMCA BC provides services in health, fitness & aquatics, child care, camping, employment & community services to over 150,000 participants annually. Our values guide our decision-making and behavior:

• Do the right thing - We are caring, respectful, honest and responsible in all we do
• Put people first - We believe in the strengths, perspectives and passion of people
• Keep our promises -We do what we say we will do
• Lead by example -We are courageous, speak with conviction, listen attentively, and collaborate.

Application Deadline: April 11, 2023
Thank you for your interest and application. Due to the high volume of applications received, only short-listed candidates will be contacted.