Job Description

CDS (Contract) Account Manager CAN
Job Locations
CA-ON-Nepean | CA-ON-Ottawa
Position Type Full Time
Postal Code
K2E 1A2 Requisition ID 2023-430566 Category Client Services/Account Management
Summary

CDS Account Executive CAN

The Account Executive is responsible to sell, develop and manage special event programs for client\'s that sell their products inside Costco. S/he will collaborate with the Director of Sales in developing and monitoring clients\' special event marketing strategy. The Account Executive will direct and champion the day-to-day logistics of each special event while proactively identifying additional opportunities to enhance the business.

For more than 25 years, Club Demonstration Services (CDS) has helped Costco members make shopping decisions and shaped the identity that Costco is perhaps best known for: its awesome free samples. As the in-house product sampling company for Costco Wholesale, CDS has friendly, professional and talented employees who provide high quality product demonstrations and marketing services to Costco Wholesale and its vendors.

What We Offer:

Full benefits including Medical, Dental, Vision
Short and Long-Term Disability
Generous paid time off

Responsibilities:

Lead the daily scheduling of demo events across assigned Costco departments
Partners with key Costco buying contacts to develop demo programs and drive sales: Buyer, Assistant Buyer, Inventory Control Specialists
Works with external vendors to develop demo programs and continuously monitor program execution, performance and objectives and provide relevant recaps of each program or event
Manages communication, process, policies and procedures with Costco and vendor partners
Collaborates with Country Manager to create necessary reports on events
Partners with Operations on changes and client requests in accordance to business standards

Qualifications:

Must be fluent in French and English (verbal and written)
Bachelor of Arts degree in Business, Management, Communication or related field required
Must have five (5) years of experience in sales developing new business while executing the logistics of events
Ability and disciplined in handling confidential information with a sense of urgency
Working knowledge of marketing skills is an asset
Very strong leadership, relationship building, customer focus and project management skills
Highly proficient user of Microsoft Office including PowerPoint and Excel
Exceptional organizational skills, attention to detail and ability to multi-task across multiple projects and customers
Excellent oral, written and presentation skills with the capability to present to the top executive levels of any organization

Responsibilities

The Company is one of North America\'s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Account Manager (AM) manages and oversees the operations for centralized account programs. The AM ensures quality events, overseeing event process, including, but not limited to, execution and compliance as well as cultivating and growing customer relationships. The AM will collaborate with the Sales Manager in developing and monitoring client\'s special event marketing strategy. The AM generates reports, coordinates cross-functional tasks and oversees program requests in addition to other related duties.

Essential Job Duties and Responsibilities

Job Duty

• Develop project plan, continuously monitor program execution, performance and objectives and provide relevant recaps of each program or event
• Communicate status of each project to appropriate internal and external business partners
• Promote a culture of excellence
• Cultivate and grow customer relationships
• Program management: create, implement, execute, reconcile and track
• Support partners with deliverables, updates and reporting
• Performs other duties as required and assigned

Supervisory Responsibilities

Direct Reports
- This position does not have supervisory responsibilities for direct reports

Indirect Reports
- May delegate work of others and provide guidance, direction and mentoring to indirect reports

Minimum Qualifications: The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): Bachelor\'s Degree Or equi

...

valent experience

Field of Study/Area of Experience: Degree Program/Major (e.g. Marketing, Business Administration, or related field)
5+ Years of experience in related sales experience with strong customer focus

Skills, Knowledge and Abilities

Ability to make Oral Presentations
Ability to Gather Data, Compile Information, & Prepare Reports
Internediate Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
Ability to Visualize & Plan Objectives & Goals Strategically
Excellent Written & Verbal Communication Skills
Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 kg.

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