Job Description

Hours of Work:

No set schedule-pick up shifts as per stated expectations and provided availability

The YWCA is seeking applications for Casual Shelter Team Members for the Women's Housing Department. The Casual Shelter Team Member is responsible for providing practical support to all residents while ensuring day-to-day operation needs are met. This position will be under the direct supervision of the Women's Housing Assistant Directors and under the general supervision of the Director of Kinship and Program Development for Women's Housing.

Responsibilities:

oProvide all care, advocacy, counselling, and listening from a trauma informed care lens

oBuild therapeutic relationships with all residents

oActively work towards developing familiarity with Indigenous cultural traditions and engagement with Indigenous people and communities

oProvide practical support for all aspects of resident stays

oEnsure the well-being of all women and children by maintain a clean facility

oProvide information, education, referrals, and support to the residents as needed

oCollaborate with the other Shelter Team Members to create individualized plans for each resident and family

oProvide referrals and advocacy to ensure that residents have necessary supports to deal with barriers regarding housing

oEstablish/maintain positive relationships with actors in the criminal justice system including police, prosecutors, Legal Aid, crown prosecutor, defense attorneys, and Victim Services to ensues principles, guidelines, and laws such as the Victims Bill of Rights, testimonial aids, or other supports are utilized as best they can to address the victim's needs

oSupport women and families in preparing for their move into housing including helping them to arrange utility hook up, financial planning, food planning, locating furnishings, community mapping, and developing a housing preservation plan to reduce the risk of future homelessness

Administration and Operations

oAnswer shelter phone and record all calls, screen requests for entry and respond to information requests

oComplete intake and departure process with each woman/family

oMaintain accurate case management and stats keeping records

oMaintain accurate records in the HIFIS and/or WSIS database

oAssist with transportation as needed and available

oAssist with the daily operation of the shelter including but not limited to the sorting of donations, cleaning, sorting and upkeep of toys, and assisting with the groceries and food inventory

Qualifications:

Required:

oExperience working with Indigenous communities and cultures

oDemonstrated experience working with the complex needs of people experiencing homelessness

oKnowledge of the Child Welfare system, Trauma Informed Care, and Family Violence would be an asset

oAbility to work independently and with a team:

oAccurate record keeping ability and basic computer skills (knowledge of HIFIS would be an asset)

oGood communication and organizational abilities

oCrisis intervention skills

oCultural awareness, and respect for women and children of various backgrounds

Asset:

oBachelor's degree in Social Work, Justice Studies, or other human service field OR an equivalent combination of education and experience

o2 or more years of case management experience is preferred

oClass 5 driver's license

oValid First Aid/CPR certification - must be obtained within the first three months of employment

Shift Expectations:

oAble to work a minimum of 3 regular shifts and 1 on-call weekend per month.

oMust provide specific availability schedule and respond to calls during those times and be prepared to work shifts on short notice.

oWilling to attend departmental and organizational trainings

YWCA Regina Employment Benefits:

oOpportunity for movement into other position for right candidate with vacancy, including internal competitions

o10 - Stat Holiday Days + 3 - YWCA Regina recognized days paid - annually

oUse of YWCA Regina vehicle fleet - for work purposes - with right credentials

oCasual dress code

oFlexible schedule

oVolunteer opportunities

Job Types: Permanent, Casual

Pay: $20.70-$21.74 per hour

Benefits:

Casual dress Company events Flexible schedule On-site childcare Wellness program
Flexible language requirement:

French not required
Schedule:

On call Weekends as needed
Work Location: In person

Application deadline: 2025-07-09