Job Description

Position Summary

Under the direction of the Banquet Captain(s), Manager Catering & Banquets the Banquet Service is responsible for exceptional and quality food and beverage service to banquet guests, including the set-up of table service.

Above all else, must embrace and be aligned with Casino Nova Scotia's culture and philosophy of providing outstanding entertainment experiences.

Key Accountabilities

Provides exceptional guest service to casino guests Provides full table service following established standards of service Cleans, buses, and sets tables Performs other cleaning duties as required, including server side duties Occasionally required to work shifts as an Entertainment Host, as needed Works as a member of the team and provides support to co-workers on shift to ensure an overall positive guest experience for all casino guests Provides efficient and exceptional service to our guests in a friendly, professional, and positive manner at all times, as they are ambassadors of Casino Nova Scotia Ensures compliance with licensing laws, health and safety and other statutory regulations Performs other duties as assigned or directed Finds ways to

play

; you are serious about work, without being serious in demeanor

Chooses

to make everyday a great day Stays focused in order to

be there

Delivers an exceptional entertainment experience to internal and external guests to ensure you

make their day

Education and Qualifications

Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude!

Minimum Grade 12 or equivalent required Completion of the Responsible Service Certificate "Serve Right - it's just good business" is required Previous serving experience is required, previous banquet experience is an asset Ability to work a flexible schedule is required Ability to work majority of shift while standing/lifting trays of up to 50lbs at shoulder level, is required Ability to work in a host capacity during various entertainment functions, is required Must be able to work quickly while under pressure in a busy, fast-paced environment Must be pleasant, positive, well-organized, self-motivated individual with the ability to multi-task Must be neat, clean and professional with your appearance Must be able to work both independently as well as in a team environment

Work Environment Considerations

* Regular casino, restaurant or bar environment, standing and walking for long periods of time, some exposure to noise; lifting, carrying, pushing, pulling, bending, stretching, non-traditional work hours