Job Description

Individuals must demonstrate dedication to exceptional Customer Service and build strong relationships with existing and prospective customers by creating a welcoming environment with a memorable and rewarding customer experience.

Responsibilities and Duties of Cashier

Process sales transactions, in person or by phone Maintain customer records and accounts Greet all visitors with courtesy and respect Create a positive and rewarding customer experience Create and process orders and prepare deliveries Work closely with the delivery team to ensure completion of scheduled deliveries Assist with contractor accounts by creating detailed proposals/sales quotes Check inventory to satisfy inventory requirements to contractor accounts Answer customer inquiries by phone, email or text Complying with health and safety as per company manual Work seamlessly with alternate locations

Responsibilities and Duties of Loader Operator

Providing customers with pricing and delivery information Ensure timely shipment of materials and customer satisfaction Maintaining strong working relationships with customers Assisting with customer service inquiries Providing sales support to existing customer accounts Loading customer vehicles and company trucks Complying with health and safety as per Rockland Health and Safety Manual Performing equipment inspections daily Operating equipment in a safe and effective manner while avoiding damage to property and equipment Completing other tasks assigned by supervisor as needed

Required Qualifications and Education

High School diploma and 1-2 years of administrative experience and/or retail sales experience Excellent communication skills, both verbal and written Exceptional organizational skills and ability to multitask Disciplined work ethic and positive attitude Pleasant phone etiquette Ability to work independently Attention to detail and ability to multitask Good hand-eye coordination Physical ability to handle prolonged sitting, jostling in cab, and getting in and out of equipment Ability to prioritize work to meet tight deadlines

Preferred Skills and Assets

Landscape product knowledge considered an asset Disciplines work ethic and positive attitude Basic to moderate math skill an asset

Tickets and Training

WHIMIS CSTS2020 Rockland Competency Assessment
Job Types: Full-time, Fixed term contract, Seasonal
Contract length: 5-7 months

Pay: $16.00-$18.00 per hour

Shift:

8 hour shift
Work days:

Holidays Monday to Friday Weekends as needed
Work Location: In person