Job Description

About Us

Foothills Creamery has proudly produced dairy products and served Western Canada for over 50 years. We produce butter and ice cream, now offering over 80 different flavors of ice cream, sorbet, sherbet, and soft serve. We take pride in using locally sourced ingredients and continue to use the same old-fashioned, barrel churned techniques as we did in 1969. Foothills Creamery is committed to growing our passionate and friendly staff, providing excellent customer service, and producing the highest quality ice cream and dairy products for Canadians.

We are looking for a Full-time Ice Cream Scooper to join our Ice Cream team in Calgary, AB at the South Calgary Farmers' Market. If you're a hardworking individual who is looking for a fun customer service focused position selling ice cream, then apply to be a part of our team!

The Role

The Ice Cream Scooper position is a valuable part of the Ice Cream team, which is responsible for providing Calgarians with a Scoop of Joy and ensuring the highest standards of food safety and quality are met. The scooper is responsible for opening and closing the booth, cash handling, providing excellent customer service, product knowledge and selling retail products. This position reports to the Marketing Manager and will be required to work an

8-hour shift Thursday-Sunday between the hours 9:00AM - 5:00PM MST.

What You'll Do:

Scooping and serving Ice Cream

Selling retail products

Educating customers on Foothills Creamery and our products

Make milkshakes, floats, waffle cones and other sweet treats as directed

Communicating inventory levels for products and supplies required

Ordering product for the booth on a weekly basis

Managing payments for both cash and electronic sales

Approving timecards for casual scooper position

Picking up additional supplies for the market from Wholesale Club and the Sales Office weekly

Providing exceptional customer service by living our motto - A Scoop of Joy!

What You'll Need:

We require an applicant that has previous customer service experience and can work well with others. Applicants must be willing to work weekdays and weekends. Additional requisites are as follows:

Able to regularly lift up to 25kg

Previous experience in a customer service role is preferred

Previous food handling is preferred

Math skills are essential

Comfortable performing repetitive tasks and extended periods of standing

What You'll Bring

Good verbal and written skills for communicating effectively with others

Ability to communicate with customers of all ages and diversities

Ability to work in a fast-paced environment

Schedule:

8-hour shift

Day shift

Thursday-Sunday (32 hours)

2 additional hours per week for required tasks outside of the market

Total 34 hours per week

Benefits and Perks:

Competitive wages

Comprehensive health benefits (extended health, dental, prescription) and health spending account

Group pension plans with generous company matching

Multiple opportunities to grow your career

Foothills Creamery Ltd is an equal opportunity employer. We thank all candidates for their interest in Foothills Creamery Ltd. Please note that only those selected for an interview will be contacted. Thank you.

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 34 per week

Benefits:

Casual dress Company events Company pension Dental care Discounted or free food Extended health care Paid time off
Application question(s):

Why do you think you are right for this role, and what do you know about Foothills Creamery?
Experience:

Customer Service: 1 year (required)
Licence/Certification:

Class 5 Licence (required)
Work Location: In person