Join our dynamic team as a Customer Service Associate / Cashier, where your enthusiasm and dedication will create a welcoming shopping experience for every customer. In this role, you will be the friendly face that assists shoppers, handles transactions efficiently, and ensures the store remains organized and inviting. Your proactive approach and excellent communication skills will drive sales, promote products, and foster customer loyalty. This position offers an energetic environment where your positive attitude and attention to detail make a real difference every day!
Responsibilities
Greet customers warmly and provide exceptional service to enhance their shopping experience.
Operate the point-of-sale (POS) system accurately to process transactions swiftly and securely.
Handle cash, credit, and debit card payments with precision, ensuring proper cash handling procedures are followed.
Assist customers with product inquiries, including product demos when applicable, to help them make informed purchasing decisions.
Upsell related products and suggest additional items to increase sales opportunities while maintaining a customer-first approach.
Maintain merchandising standards by stocking shelves, organizing displays, and ensuring products are attractive and accessible.
Conduct regular stock checks and assist with inventory management to keep the store well-supplied.
Follow phone etiquette standards when answering inquiries or providing assistance over the phone.
Support team members by supervising or mentoring new staff when needed, fostering a collaborative work environment.
Ensure compliance with safety protocols and store policies at all times.
Requirements
Prior experience in retail sales or cashiering is preferred; familiarity with grocery store operations is a plus.
Proficiency in using POS systems and basic math skills for cash handling and transaction balancing.
Strong communication skills in English; bilingual abilities are highly desirable to serve diverse customers effectively.
Demonstrated ability to provide excellent customer service with a friendly, professional demeanor.
Experience in supervising or leading team members is advantageous but not mandatory.
Ability to perform physical tasks such as standing for extended periods, stocking shelves, and moving merchandise as needed.
Knowledge of merchandising techniques and retail math principles to support sales goals.
Familiarity with upselling strategies to maximize sales opportunities while maintaining customer satisfaction. Join us in creating an energetic shopping environment where every customer leaves satisfied! We are committed to supporting your growth in a fast-paced retail setting that values your skills, enthusiasm, and dedication to service excellence.
Job Type: Part-time
Pay: $16.50 per hour
Expected hours: 12 - 32 per week
Work Location: In person
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