Job Description

Pay:

$23.00-$24.00 per hour

Job Type:

Full-time, Permanent (40 hours/week)

Schedule:

Monday to Saturday; Saturdays Mandatory

Location:

Surrey, BC

Who We Are

We are a proudly Canadian company operating since 1993 and a well-established leader in

Power Tools, Power Tool Accessories, Hand Tools, and related categories

. With

6 store locations

, a

Distribution Centre

, and

Head Office

, we serve a broad range of customers including

Contractors, Trades, and Industrial users

.

We take pride in delivering knowledgeable service and quality products, and we continue to grow through expansion--creating new opportunities for our team.

What We Offer

Competitive hourly compensation Comprehensive benefits package: Extended health Dental Vision care Long-term disability Term life insurance Full-time, permanent employment for all staff Paid time off A stable work environment Growth and advancement opportunities across: Contractor / Trade Sales Distribution Head Office

Position Summary

The

Cashier

is responsible for delivering friendly, accurate, and efficient service at the front counter. This role is

primarily customer-facing

, with a strong focus on

transaction accuracy and customer experience

. Office and administrative duties are

minimal

and completed only as assigned.

The quality of service and the customer experience are the top priorities in this role.

Key Responsibilities

Customer Service & Sales (Primary Focus)

Greet customers promptly and professionally Process sales transactions accurately using the POS system Accept and balance payments (cash, debit, credit, account charges, and e-transfers) Answer basic product and order-related questions Direct customers to appropriate staff for technical or complex inquiries Issue receipts, refunds, and credits with a high level of accuracy

Cash Handling & Accuracy

Maintain an accurate cash drawer at all times Follow company procedures for cash handling and security Report discrepancies immediately to management Complete end-of-shift till balancing as required

Counter & Work Area Standards

Maintain a clean, organized, and professional cashier counter Ensure customer paperwork is complete before product release Keep cashier trays and documents orderly Follow document-handling procedures as trained

Limited Office / Administrative Tasks

(Secondary and minimal)

Attach or file basic transaction paperwork Forward required documents to the Head office Scan or submit documents only when directed No independent office decision-making Must have access to a vehicle to complete bank deposits when required

Compliance & Team Communication

Follow all company policies and procedures Escalate issues, exceptions, or concerns to a Manager immediately Communicate clearly with Management team Support inventory counts and year-end processes when scheduled

Required Skills & Qualifications

Minimum 1 year of cashiering experience (required) Minimum 1 year of office administration experience (required) Strong customer service skills High attention to detail and accuracy Basic computer and POS experience Ability to handle cash responsibly Clear verbal communication skills Ability to remain calm and professional in a fast-paced environment

Working Conditions

Primarily cashier-based with minimal office tasks Standing for extended periods Frequent interaction with customers Merchandising support as required Monitoring and requesting basic office and store supplies to support daily operations

Success in This Role Looks Like

Accurate and efficient transactions Balanced cash drawer Organized counter and paperwork Positive customer feedback Issues escalated promptly and appropriately
Job Types: Full-time, Permanent

Pay: $23.00-$24.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Paid time off Vision care
Work Location: In person