Job Description

The YWCA Westman shelters and supports women, their children, and those marginalized by gender who are escaping domestic violence.The ideal candidate for this role is a natural leader with organizational/operational abilities. This person will also have the heart of a counsellor, being caring, supportive and driven by the impactthe YWCA has on the community. The individual will join the organization at a time of growth and re-development, and will be a key member of the team that will lead YWCA into the future.The purpose of this position is to effectively lead and manage a team of support
workers while also managing casework to ensure clients move through the organization with the support and resources they need for success. The Case Manager|Counsellor will also offer couples counselling services.Duties & Responsibilities:

• Lead and coach a team of Support Workers in providing appropriate services and support to clients.
• Effectively manage a team through strong leadership abilities, managing and providing mentorship to Support Workers.
• Provide case management support, including reviewing client case files and ensuring timely transitions through the agency service model.
• Develop strong and positive relationships with the clientele, fostering trusting and respectful connections.
• Maintain clear and consistent procedures to support the smooth functioning of client services.
• Maintain current and compliant documentation and ensure the team follows suit.
• Ensure the accurate and timely recording of statistics, responsible for overseeing monthly and annual reporting.
• Develop and maintain strong relationships with outside agencies and community resources.
• Deliver couples counselling through the Peaceful Futures Program.

Strengths and Knowledge
The ideal candidate will possess:

• A strong understanding of the issue of violence against women, their children and those marginalized by gender, including the types of abuse, family impact, and related historical, societal, and power issues.
• The ability to handle crisis situations calmly.
• The ability to approach all situations without judgement and meet people where they are.
• The ability to provide strong leadership to a team providing crisis support to a diverse client group.
• The ability to develop trusting bonds and relationships.

Qualifications & Experience
The ideal candidate will possess:

• A Bachelor's or a Master's degree in the field of counselling, therapy, mental health, psychology, psychiatric nursing, social work or a related social service discipline is required.
• An active membership in a college (ex: College of Registered Psychiatric Nurses of Manitoba, Manitoba College of Social Workers) or certification (ex: Registered
• Marriage & Family Therapist, Canadian Certified Counsellor).
• A License to deliver counselling services in Manitoba.
• Experience working in the Family Violence sector is an asset.
• A minimum of 5 years experience working in a leadership role.
• Experience working in a 24/7 residential facility is an asset.
• The strong ability to lead a team through growth and change.
• Strong organizational skills.
• An understanding of operations and workflow.
• Exceptional communication abilities.
• A strong understanding and belief in the community services sector and its purpose.

Working Conditions
Physical: This position is office-based at a sit-down desk. It requires meeting clients, walking and interacting with others in the facility. It requires the ability to navigate stairs.
Mental Health: This position will be exposed to crisis situations such as witnessing adults and children in distress/crisis.Job Types: Full-time, PermanentSalary: $36.00-$40.00 per hourExpected hours: 40 per weekBenefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Brandon, MB R7A 4J4: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (preferred)

Experience:

• Leadership: 5 years (preferred)

Licence/Certification:

• License to deliver counselling services in Manitoba (required)

Work Location: In personApplication deadline: 2023-11-17
Expected start date: 2023-12-11