Job Description

JOB POSTING (Internal, External)

CASE MANAGER:

Full-Time Term Position (Female Home)

McMillan House

80 Hours Bi-Weekly Wage, $21.68-$25.40

This position is a primarily day time hours 8-4pm, flexibility is required to suit operational needs.

United Church Community Homes is currently seeking a Case Manager to join our team, a supportive residence committed to creating a gender-responsive, inclusive, and empowering community for our residents. This full-time term position is ideal for a compassionate and dedicated professional looking to make a meaningful impact in the lives of women in our community halfway home.

About Us:

At United Church Community Homes, we are dedicated to supporting vulnerable populations by providing safe, respectful, and responsive environments. The home is specifically designed to meet the unique needs of women, and we pride ourselves on fostering a gender-sensitive approach to care and community-building.

Key Information:

Attendance and reliability are critical to the success of this role. Absenteeism will be reviewed as part of the reference and selection process.

Applicants must meet all stated qualifications. Under filling of the position will be at the sole discretion of the employer.

Please submit a cover letter and resume to executivedirector@uchh.ca

Attached is a full job description

Job Posting Open: November 4, 2025 4pm

Job Posting Closes: November 14, 2025 4pm

United Church Halfway Homes Inc.

Case Manager

Positions Summary

The Case Manager provides support, direction, assistance, and advocacy services to the House Residents, in accordance with the mission and philosophy of United Church Halfway Homes.

The Case Manager is to be a leader in giving direction, support and delegating responsibilities to other staff regarding the care of residents.

Duties and Responsibilities with House Residents

Provide thorough case management and support to the residents of the House

Manage a caseload of up to 10 residents

conduct comprehensive resident assessments to develop a case plan for each resident

ensure support systems are in place to meet resident needs by identifying and coordinating a variety of available services necessary to maintain independent living, self-sufficiency and family stabilization

monitor and ensure resident compliance with their plan

conduct crisis intervention as necessary

give supportive counsel to residents and refer them to available therapeutic, social service, educational and medical resources as needed

assist residents to access external services and /or advocate where necessary to help residents access the services or resources they require

provide assistance to residents to establish and maintain appointments

encourage, plan and attend with residents recreational and /or social activities, performing duties such as introducing residents to community resources

transport individuals as required or needed to appointments, case conferences and parole/probation meetings

assist residents with budgeting their funds, planning their purchases

assist residents in preparation of meals to learn basic cooking skills

support efforts to meet the spiritual needs of residents by way of demonstrated interest and participation in programming activities where necessary

ensure resident chores are assigned and complete

Duties and Responsibilities with Agencies

maintain frequent contact with the placement agencies (CSC, WRHA, PASS and so on) regarding specific residents and to establish relationships

attend parole, probation and case conferences held by the placement agency

be familiar with placement agency procedures and policies and remain current with any changes

plan for and attend in-reach events in correctional facilities

be familiar with agency services in the community and attend networking meetings

be familiar with other halfway services in the region

participate and assist with outreach events

Duties and Responsibilities with other Clients

participate in urinalysis collection and administration of paper work and reporting as appropriate

support the House Manager in making decisions regarding residents, including deciding on acceptance and departure

review potential residents through OMS and WRHA and other provincial systems

conduct new resident's intake and ensure all supporting documents are verified and on file

maintain case management files for residents

complete all required reports for CSC, WRHA, PASS and other placement agencies

ensure documentation is completed and appropriately filed when a resident leaves

coach Residential Counselors and provide opportunities for them to participate in case management processes

provide leadership in reviewing residents are staff meetings

inventory and distribute medications, when necessary

participate in shopping for groceries and other supplies as directed

participate in preparing meals as directed

assume the role of Acting House Manager, if prepared to do so, when requested

Other duties as assigned by the House Manager or Executive Director

Reporting

The Case Manager reports to the House Manager

Qualifications

minimum of two years' experience in case management services

education from a college or university preferred

training and/or understanding of Mental Health/Axis 1 disorders

experience working with criminalized men/women recently released from correctional institutions, psychiatric wards or hospitals

ability to meet deadlines and be self-motivated

motivated with sense of team work and ability to work independently

excellent communication in English, both written and verbal

effective people skills

knowledge of community resources

demonstrated knowledge of indigenous cultural traditions and practices

demonstrated skills in working with people from various backgrounds

Embraces United Church Halfway Home's mission to provide basic needs with compassion and in a dignified environment

Reliability in

Demonstrated proficiency in MS Word Excel, PowerPoint and internet usage

Ability to pass an Enhanced Security Risk Clearance through Correctional Service Canada

Job Type: Full-time

Pay: $21.68-$25.40 per hour

Expected hours: 40 per week

Benefits:

Casual dress Company events Company pension Discounted or free food Extended health care On-site parking Paid time off
Work Location: In person