Job Description

Case Manager

-

Mental Health & Justice Prevention Program (Full-Time Permanent)

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The Role and Opportunity

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The Canadian Mental Health Association (CMHA) - Toronto is looking for a

Case Manager

to join our

Mental Health and Justice Prevention Program

. This role supports individuals living with serious mental illness who are at significant risk of criminal charges or police involvement. Working as part of a team serving East Toronto, the Case Manager will provide community-based supports, promote recovery, and foster stability through comprehensive case management and advocacy.

Salary:

$54,943 - 60,203

Hours of Work:

35 per week

Closing Date:

September 15, 2025

About CMHA Toronto

CMHA Toronto is the city's leading community mental health agency. We provide accessible, quality care for Toronto residents through programs, research and advocacy that create belonging and hope. At CMHA Toronto, we take a client-first, recovery-oriented approach to supporting people and their families when they experience mental health challenges or live with mental illness. By integrating health and social care, we provide services that aid in long-term wellness including housing, employment, community connections and so much more. Our goal? Help everyone thrive in the community.

Responsibilities

Conduct outreach and initial assessments Provide orientation to the program and agency Engage clients using a client-centered, strengths-based approach Develop individualized service plans and support skill-building Connect clients with resources, information, and advocacy Build and maintain trusting, respectful, and collaborative relationships Monitor progress, evaluate outcomes, and conduct regular follow-ups

Experience & Education Required

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Bachelor's degree in Social Work, Social Sciences, or equivalent experience Minimum of 3 years of experience in community mental health and/or addictions Proven experience in case management Demonstrated ability to work with diverse and marginalized populations Commitment to anti-racism, anti-oppression, and 2SLGBTQIA+ affirming practices Proficiency in a second language is an asset Valid driver's license, access to a vehicle, and appropriate insurance coverage

Why Choose CMHA Toronto?

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If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement.



Our benefits include:

Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement Comprehensive Group Health Insurance - Health, Dental, Vision, Paramedicals Short-term and Long-term Disability programs and life insurance to protect your income upon illness or injury Work-life balance and flexibility - to ensure you have time for the things that matter to you Annual Professional Development Funding for career learning and advancement Work with like-minded, passionate individuals and make an impact on mental health service delivery Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference


CMHA Toronto is an award-winning workplace committed to fostering a culture of collaboration, empathy, and accountability. Our staff value the flexibility in work schedules, the emphasis on work-life balance, and the organization's commitment to continuous learning through training and development opportunities. Many employees highlight the strong sense of community and support that make CMHA Toronto feel like more than just a workplace--it feels like a family.

As an equity-informed employer, CMHA Toronto reflects the diversity of the communities we serve and is committed to fostering an inclusive and equitable workplace. We encourage applications from equity-deserving candidates, including Black, Indigenous, and racialized individuals, people with disabilities, 2SLGBTQ+ individuals, and women. We recognize and honour the intersectionality of equity-based identities. Personal experience with mental health challenges, whether firsthand or through a loved one, is considered an asset. If you are contacted regarding a job opportunity, please inform us before the interview if you require an accommodation.

To be eligible for this role candidates will be required to adhere to our COVID-19 policy and provide proof of vaccination.

CMHA Toronto thanks all applicants for their interest, however, only those selected for an interview will be contacted.