Job Description

Case Manager

-

Mental Health Court Support Program (Full Time Permanent)

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The Role and Opportunity

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The Canadian Mental Health Association is looking for a

Case Manager

for the

Mental Health Court Support Program

. The Court Support Program works with individuals living with mental illness who have criminal charges pending with in the Court. These individuals may be diverted from the court system and connected to mental health and support services in the community. Court Support Services also provide consultation for individuals who do not qualify for diversion, linking them to services to facilitate bail or to assist with sentencing.

Salary:

$54,943 - 60,203

Hours of Work:

35 per week

Closing Date:

September 15, 2025

About CMHA Toronto

CMHA Toronto is the city's leading community mental health agency. We provide accessible, quality care for Toronto residents through programs, research and advocacy that create belonging and hope. At CMHA Toronto, we take a client-first, recovery-oriented approach to supporting people and their families when they experience mental health challenges or live with mental illness. By integrating health and social care, we provide services that aid in long-term wellness including housing, employment, community connections and so much more. Our goal? Help everyone thrive in the community.

Responsibilities

Reporting to the Program Manager of Court Support, the Case Manager will provide community-based support and court-based supports to individuals with serious mental health and addictions needs who are involved with the criminal justice system.

The aim of the Case Manager will be to working closely with court support staff and other service providers in the community as well as linking individuals to needed supports and services and advocating for the clients on their behalf. In addition, information and consultation is provided to lawyers, the judiciary, probation and bail supervisors, and families. The role will also be required to support the client by providing orientation to the program and agency and to develop release and diversion plans, including conducting regular evaluations and follow-ups as needed.

The role will involve case management duties where the Case Manager will build and maintain a trusting respectful and collaborative working relationship with client, including client-centered engagement, service provision, interventions, skills development and goal planning.

Experience & Education Required

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CMHA Toronto's ideal candidate will have a Diploma in Social Work/Social Science, or other health- related disciplines. The candidate will bring a minimum of three years of direct service delivery in criminal justice and/or, mental health field. Knowledge and experience of concurrent disorders, homelessness, recovery principles and the criminal justice system as it relates to mental health


The candidate will bring strong assessment skills with a solution- focused approach to work and the ability to manage crisis, as well as ability to work with diverse communities and demonstrate a non- homophobic and anti- racism approach.


The candidate will also be required to have a valid Ontario Driver's License, access to a vehicle and insurance coverage.

Why Choose CMHA Toronto?

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If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement.



Our benefits include:

Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement Comprehensive Group Health Insurance - Health, Dental, Vision, Paramedicals Short-term and Long-term Disability programs and life insurance to protect your income upon illness or injury Work-life balance and flexibility - to ensure you have time for the things that matter to you Annual Professional Development Funding for career learning and advancement Work with like-minded, passionate individuals and make an impact on mental health service delivery Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference


CMHA Toronto is an award-winning workplace committed to fostering a culture of collaboration, empathy, and accountability. Our staff value the flexibility in work schedules, the emphasis on work-life balance, and the organization's commitment to continuous learning through training and development opportunities. Many employees highlight the strong sense of community and support that make CMHA Toronto feel like more than just a workplace--it feels like a family.

As an equity-informed employer, CMHA Toronto reflects the diversity of the communities we serve and is committed to fostering an inclusive and equitable workplace. We encourage applications from equity-deserving candidates, including Black, Indigenous, and racialized individuals, people with disabilities, 2SLGBTQ+ individuals, and women. We recognize and honour the intersectionality of equity-based identities. Personal experience with mental health challenges, whether firsthand or through a loved one, is considered an asset. If you are contacted regarding a job opportunity, please inform us before the interview if you require an accommodation.

To be eligible for this role candidates will be required to adhere to our COVID-19 policy and provide proof of vaccination.

CMHA Toronto thanks all applicants for their interest, however, only those selected for an interview will be contacted.