Job Description

Overview:
This is a Remote Opportunity in Canada, Preferably Eastern Canada

Cradlepoint was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision to Connect Beyond the limits of wired networks. We help customers — big and small, across industries and around the world — utilize LTE and 5G cellular technology to connect people, places, and things, anywhere. We’re at the forefront of the Wireless WAN and 5G — the next big waves in networking — and we remain as hungry and humble as the day we started. If you’re hungry to be part of something big, come join us. Responsibilities:
How Will You Contribute to the Company?


The Carrier Sales Engineering team is to ensure Cradlepoint’s product line is the lead solution in our space within the North American Operators (T-Mobile, US Cellular, Dish Networks, Bell Canada, Rogers, and TELUS). This role ensures Cradlepoint's portfolio of solutions is front and center technically with the operator’s technical sales and network engineering staff. This role leverages itself as a technical resource focused on Canadian Cellular Service Providers (CSPs) and allows Cradlepoint to scale using the CSP’s sales and engineering sales resources.

What Will You Do?

• 
  Responsible for support of Canadian Operators (Bell, Rogers, TELUS)
• Support Carrier Business Development teams to ensure the Cradlepoint product line is the lead solution in our space
• Support the technical development, and implementation of Carrier Programs, Products, and Solutions
• Define and discuss with sales management a pre-sales strategy and tactics to implement in the territory to meet agreed targets i.e., revenue growth, account management, market penetration, and new accounts
• Lead, drive and motivate the "cross-functional team", i.e., product management, marketing, operations, delivery, and support - to achieve goals
• Identify, define, and develop new business opportunities in collaboration with sales, marketing, and business development people
• Build excellent relations with clients. Teach Carrier Channel teams to fish and drive new opportunities and deals
• Ensure customer technical issues are resolved without delay. Conduct Field training for Carrier Sales Reps
• Maintain a thorough understanding of the marketplace and respond to competitive pressures and initiatives
• Own customer trials in sync with Sales teams and Operations
• Ensure proper management and controls are in place and that both external and internal reporting is effective
• Work with support services to ensure coordination of activity and effective support to customers and field sales force
• Liaise with technical staff to ensure effective two-way communications and issue resolution

Qualifications:

Minimum Qualifications:

• Five (5) years of experience in the networking industry and must have Carrier experience
• Cloud and/or SDN fluency
• Experience with LAN/WAN network topologies and interworking (i.e., MPLS, BGP, OSPF, EIGRP)
• Experience with Enterprise, Carrier, or Public Wi-Fi solutions (i.e., Meraki, Ruckus)
• Solid understanding of 3GPP (HSPA+, LTE, EVDO) Broadband Wireless Data Architectures
• Experience with Virtual Private Network Solutions and Technology
• Experience with Network Management Solutions
• Experience with Network Security (i.e., UTM, Firewalls, IDS/IPS, SBC, ACL, NAT)
• Experience with Network and/or Customer Experience Analytics
• Ability to work cross-functionally across an organization
• Must be able to travel and schedule overnight stays approximately (up to 60% Travel)
• Must have strong presentation and communication skills
• Location flexible within Canada, but Eastern Canada preferred

Bonus Points:

• 4-year college degree

Note: Did you know that women and other marginalized groups often hold back on applying to jobs if they don’t meet 100% of all listed requirements? We don’t want you to hold back! If you don’t check every single box above but still feel like you could successfully do the work, we encourage you to apply! We’d love to connect and see how you could add to our team.

Why Cradlepoint?
At Cradlepoint, we’re one team - all in on inclusion. Celebrating the uniqueness of our individual team members across the globe helps us build diverse teams where we all can thrive. Our connected, community-focused culture enables each one of us to perform at our best and fully be ourselves.

Our Cradlepoint values drive everything we do:

• Stay humble and hungry: Be a curious learner, resilient, and competitive.
• Don’t point a finger; lend a hand: We are one team! Communicate, provide support, and lift others.
• Make a difference: Prioritize, innovate, differentiate, and think big for customer success. Make a difference in work and in our communities.
• Keep it simple: Eliminate complexity. Reduce time to value.
• Enjoy the ride: Celebrate – appreciate – grow.
• Trust, Respect, and transparency: Be ethical, data-driven, respectful, and straight shooters who share openly.

We are creating the future of global connectivity & community. Come join us. You belong here.

Benefits & Perks:

• Competitive salary with a focus on a global market; Annual and Incremental Incentive plans; employee retirement plans (where available)
• Flexible Time Off with Global Holiday Schedules to promote work-life balance
• Wellness initiatives focused on the health and mental well-being of our team members and their families, including free membership to Headspace (a mindfulness and well-being app), an International Employee Assistance Program, and dedicated quarterly Well-being Days and No Internal Meeting Fridays.
• Ongoing training and development opportunities
• Eligible to participate in customary health and other benefit plans and programs based on location
• Work from home opportunities across our global locations with a culture rooted in inclusion and teamwork

#LI-Remote
#LI-MV1

Cradlepoint’s Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We’re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.