Job Description

Other Details: Reporting to Manager, Cargo & Ramp - 3 weeks on, 3 weeks off

Level: As per the UNIFOR Collective Agreement

• In accordance with the UNIFOR Collective Agreement

Skills and Qualifications

Include, but not limited to, the following minimum skills and qualifications:

• High school diploma or equivalent related work experience i.e. warehouse, forklifts, customer service industry, etc.;
• 1 year of warehouse and/or customer service experience;
• Demonstrated strong communication, organizational, problem solving & interpersonal skills;
• Ability to accomplish multiple tasks in a high pressure, high volume environment;
• Knowledge of cargo handling and processing procedures considered an asset;
• Knowledge and experience of loading and load control on company aircraft considered an asset;
• Forklift driving experience an asset;
• Proven customer service skills;
• Must hold a valid driver's license;
• Must be willing to work various shifts (including evenings, holidays and weekends);
• Must be able to obtain and retain a D/A level Airport Pass;
• Ability to communicate in Inuktut a definite asset;
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada;
• Rotational accommodation provided.

Duties and Responsibilities

Interested candidates should be able to perform the following duties and responsibilities:

• Comply with Company and MOT Standards and Regulations;
• Handle all cargo;
• Perform all warehouse related duties;
• Provide excellent customer service internally and externally;
• Responsibly maintain clean and orderly work areas;
• Responsibly use and maintain Company equipment;
• Assist Customer Service and/or Cargo Agents when required;
• Assist passengers with mobility and special needs;
• Perform commissary duties;
• Assist with reconfiguration of aircraft as required;
• Perform other duties and functions related to the foregoing;
• Process airway bills;
• Other duties as assigned.