Are you a people-person that enjoys meeting new people? Are you up-beat, positive, and outgoing? Do you have a knack for providing exceptional customer service? River Rock Casino Resort is currently looking for guest service driven individuals who want to become Card Dealers. No previous Card Dealing experience is necessary!Under the direct supervision of the Manager, Table Games, this position is responsible for providing dealing services to our guests. Card Dealers must ensure adherence to all policies and procedures while contributing to a safe and welcoming work environment for all employees. Duties and responsibilities for our next Card Dealer will include: \xc2\xb7 Providing exceptional guest service while conducting all games in a precise, efficient and secure manner \xc2\xb7 Maintaining game integrity and adhering to policies and procedures, licensing laws and statutory regulations \xc2\xb7 Exchanging customer cash and promotional vouchers for equivalent value chips \xc2\xb7 Controlling the order of play; closing bets at the appropriate time; maintaining table security Successful candidates will demonstrate the following qualifications: \xc2\xb7 Available to work up to 40 hours per week in a variety of shifts including evenings, graveyards and weekends as we operate 24 hours per day, seven days a week \xc2\xb7 High school diploma required, post secondary education an asset \xc2\xb7 Strong communication and mathematical skills \xc2\xb7 Adhere to the high standards, methods and procedures of gaming at Great Canadian Casinos \xc2\xb7 Proven guest service skills \xc2\xb7 Strong ability to follow policies, procedures and practices \xc2\xb7 Manual dexterity and able to stand for long periods of time \xc2\xb7 Have access to reliable transportation \xc2\xb7 Ability to be adaptable and flexible with work schedule \xc2\xb7 Ability to successfully obtain a Serving It Right License \xc2\xb7 Ability to successfully obtain a criminal record and credit check through the Gaming Policy and Enforcement Branch (GPEB) Potential candidates must successfully complete a ten days paid training course. The training will be for Blackjack which is entry level for Dealers. Courses are conducted by Great Canadian and are designed to exceed the highest standards of the gaming industry. This rigorous training will position candidates to understand the complexity of games and become exceptional Dealers. All training is conducted at the Learning Centre located at 8920 Charles Street in Richmond (across the Bridgeport Bus Loop). The next course is slated for April 17, 2023 \xe2\x80\x93 April 28, 2023. 100% attendance for the entire course, as well as additional study at home is crucial in order to successfully complete the course. Passing the course is a condition of on-going permanent employment as a dealer with Great Canadian. Job Type: Full-time Salary: From $15.96 per hour Benefits:

• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Morning shift
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Overtime pay
• Tips

Ability to commute/relocate:

• Richmond, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• We operate 24/7, this position requires open availability to work all shifts including mornings, afternoons, evenings, nights, graveyards, weekends and holidays. Do you have any restrictions what would prevent you from working all these shifts?
• The 10 days paid card dealer training course will run from April 17th to April 28th, 2023. Timings of the training would be 10am to 3:45pm. Your days off will be Saturday and Sunday during training course. 100% attendance is required to pass the course. Would you be able to attend this course?

Experience:

• Customer service: 1 year (required)

Licence/Certification:

• Serving it Right Certificate (preferred)

Shift availability:

• Day Shift (required)
• Night Shift (required)
• Overnight Shift (required)

Work Location: One location Expected start date: 2023-04-17