We are seeking a dynamic and customer-focused Rental Agent to join our team. The ideal candidate will be responsible for managing rental inquiries, assisting clients through the leasing process, and maintaining excellent customer relationships. This role requires strong communication skills, organizational abilities, and a professional demeanor to ensure a seamless rental experience for all clients.
Responsibilities
Greet clients and provide detailed information about rental availability
Manage rental reservations, including data entry and verification of renter information
Negotiate terms and assist in closing rental agreements efficiently
Coordinate with maintenance team to ensure vehicles are in excellent condition
Handle front desk duties such as answering phones, scheduling reservations, and managing inquiries
Provide exceptional customer service to build long-term client relationships
Assist with sales management tasks to meet sales goals and improve overall performance
Clean and shuttle vehicles constantly
Qualifications
Proven experience in customer service, or sales management is preferred
Strong communication skills, both verbal and written, with excellent phone etiquette
Organizational skills with attention to detail in data entry and record keeping
Experience in negotiation and upselling
Administrative experience in a front desk or office setting is beneficial
Ability to work independently and as part of a team in a fast-paced environment
Ability to work and drive in all weather conditions
Job Types: Full-time, Part-time, Permanent, Seasonal
Pay: $16.04-$18.00 per hour
Work Location: In person
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