Job Description

PURPOSE OF THE JOB

As a Cannabis Consultant at the

St. Vital Location

, you will welcome customers with exceptional customer care mindset and assist each client by providing them with guidance on product and pricing information. You will be a Delta 9 Cannabis ambassador and will represent the very best that we have to offer. The stores will be open 7 days a week, scheduling may include working on the weekend Saturdays and Sundays, as well as evenings and holidays. General knowledge of cannabis and various ingestion methods is preferred.

PRIMARY RESPONSIBILITIES

First point of contact for all customers and patients entering the store, ensure a welcoming environment and point each customer to the appropriate area

Establish rapport with customers, get to know them and understand their interests and needs

Processing payments for all transactions of goods and product, issue receipts, refunds (when applicable), credits and change (POS System)

Establish and identify prices for all products and services using appropriate guidelines

Adhere to strict distribution processes and maintain a safe and professional work environment

Verify customer identification, while maintaining confidentiality

Continue to enhance knowledge of cannabis, various ingestion methods, and all associated emerging cannabis technology for our customers

Unpack, sort, count and label all store merchandise

Maintain cleanliness of the store

Assist the Manager / Assistant Manager with any other related tasks

Other duties as assigned

KNOWLEDGE AND SKILLS REQUIRED

Minimum 2- 3 years experience in a retail or customer care role

High school degree or GED

Excellent problem-solving skills

Excellent phone manner

High school diploma or GED

Bilingual -French speaking would be an asset

Two to three years of related experience and/or training or equivalent combination of education and experience, in the customer service industry

Must be friendly, out-going, trustworthy, dependable and hardworking

Must be able to provide exemplary customer service and knowledge of products and the industry, represent Delta 9 Cannabis with pride

Must be able to pass a full background and Criminal Check

Must be 19 years or older

Delta 9 values the diversity of the individuals we hire and serve. All applicants, including those who require disability accommodation, will receive consideration for employment regardless of race, religion, color, gender, gender identity or expression, sex, national origin, disability, age, or veteran status. Delta 9 actively works to identify and eliminate discriminatory barriers in the workplace.

We thank all those who apply, please be aware that we will only be contacting the successful candidates.

Job Type: Part-time

Salary: $16.00 per hour

Benefits:

On-site parking Store discount
Schedule:

Day shift Evening shift Holidays Monday to Friday Weekend availability
Application question(s):

Do you have access to reliable transportation?
Experience:

Customer Service: 1 year (required)
Licence/Certification:

SmartChoices (required)
Work Location: One location

Job Types: Part-time, Permanent

Pay: From $16.00 per hour

Benefits:

Employee assistance program Flexible schedule
Flexible language requirement:

French not required
Schedule:

4 hour shift 8 hour shift Day shift Evening shift Holidays Weekends as needed
Work Location: In person