Job Description

Canada Waypoint Operator Specialist
Job Locations
CA-ON-Toronto
Position Type Full Time
Postal Code
M5B 2L7 Requisition ID 2022-423436 Category Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)
Summary

Canada - Waypoint Operator Specialist

The Operator Specialist - Field Sales is responsible for supporting the organization's sales efforts through performing sales calls, conducting product training and providing other sales support duties.

Responsibilities

Waypoint is the premier national sales and marketing agency for Foodservice. Join our talented team of business development and account management professionals. The foodservice industry can be challenging to navigate; however we make it simple for our valued partners.

Essential Job Duties and Responsibilities

• Maintain and develop a portfolio of priority and assigned accounts through in-person field and sales calls
• Foster continuous development and growth of priority operator accounts
• Assist with vendor fairs, distributor sales meetings, food shows and industry trade events
• Ensure continuous client product knowledge and training
• Manage DSR
• Manage sales sample order process
• Troubleshoot and respond to product complaints
• Maintain competitive pricing and new/discontinued item information
• Attend and provide support at manufacturer/distributor training events
• Other duties, responsibilities and activities as assigned

Supervisory Responsibilities

Direct Reports
- This position does not have supervisory responsibilities for direct reports

Indirect Reports
- This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements
- Travel and Driving are essential duties or functions of this job

• Valid driver's license and access to reliable transportation

Minimum Qualifications
Education Level: (Required): CEGEP/High School Degree

Field of Study/Area of Experience:

• 1 Year of related experience

Skills, Knowledge and Abilities:

• Strong client/customer relationship knowledge
• Knowledge of foodservice industry
• Company policies and procedures
• Proficiency in Microsoft Office; working knowledge of SharePoint
• Ability to effectively communicate over the phone and through email
• Superior interpersonal communication and presentation skills
• Ability to build effective working relationships
• Creative problem solving and project management skills
• Excellent critical thinking and analytical ability
• Unquestionable work ethics, personal integrity and honesty
• Travel as appropriate

Environmental & Physical Requirements
Office / Sedentary Requirements
Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 5kgs.