Job Description

Are you ready to suit up?

If you are looking for a job where you will impact people\'s daily lives, this is the one for you! As a Security Officer in at the Canada Post, you will play a key role in ensuring the safety of workers and visitors!

We provide people with growth opportunities. 30% of our frontline employees are promoted to become part of our operation teams.

We\xe2\x80\x99re growing our ranks in the Eastern region! With our wide variety of contracts, we have a position that will accommodate your needs and help you reach your goals.

What\'s in it for you?

We offer competitive wages & comprehensive health benefits

We can guarantee 40 hours/week

Uniforms provided free of charge

Opportunities to grow alongside GardaWorld

Continuing education through GardaWorld Campus like Use of Force training

What does a Security Guard at Canada Post do?

Be part of a collaborative and proactive team that is required to work 24/7/365

Provide exceptional customer service over the phone, email, or in person

Alarm monitoring for intrusion, robbery, or other

Remote level 1 troubleshoots for alarms or access control issues, escalate when required

Dispatch of personnel and escalate if required

Access control with voice communication to certain facilities across the country

Performs active monitoring of various security systems, including CCTV and access control

First-line response for telephone calls, emails, or walk-ins from various stakeholders, including law enforcement agencies, federal/provincial/municipal investigative bodies, and all internal Canada Post lines of business

Performs accurate data entry in a timely manner, including creating cases that require escalation

Performs intake, triage, and escalation of events/incidents reported to the Security Operations Centre

Monitor media via monitor screens that are sensitive or involve Canada Post

Qualifications

A valid security guard license and first aid card

Must be bilingual ( English and French )

Available to work overnights

Must be bilingual

Able and willing to obtain a Secret Level Clearance from the Government of Canada

Must have good computer knowledge and understanding of Microsoft Office Systems, Loss Prevention software, and Alarm Monitoring systems

Experience with Security Systems such as Genetec is considered an asset

Good leadership skills and critical incident-solving and problem-solving skills

Must be able to work with little to no supervision

Must be able to work in a fast-paced environment

Ability to work under pressure (emergency situations)

Great customer service skills

Must be a team member and show initiative

Good presentation and interpersonal skills

Must have a good attendance record

First Aid, CPR & AED certified.

Have a clear criminal background

Willing to go through the security clearance.

Be eligible to work in Canada

SSOG

GardaWorld