Job Description

Resume des fonctions...

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The Specialist - Technology Logistics Support role is required for day-to-day support of equipment in the logistics environment. This role is also responsible for receiving, tracking, and resolving L1 Service Desk requests and incidents, submitted by customers via walk-up or systematically. This role assists with the installation of new systems and services as required Monitor Data center alarms and co-ordinate with 3rd Party, SSC and Global Technology for maintenance.
Ce que vous ferez...


1. Serves as first point of contact for DC/FC users seeking IT support.


2. Aims to resolve a significant portion of incidents and fulfill routine service requests directly.


3. Act as communication bridge between the operations and various support teams to facilitate smooth information flow and effective problem resolution.


4. Manage release of planned outages and upgrades to ensure successful implementation.


5. Assist with supporting Microsoft Windows and its office products.


6. First level support of all office printers in preventive and remedial capacity.


7. When unable to resolve an issue themselves, escalates incidents and complex service requests to the appropriate global support and specialist teams.


8. All other duties as assigned.

Position Requirements:

Adaptable to working in different warehouse settings that include moving machinery, dust, noise and occasional exposure to variable temperatures. Ability to perform all physical requirements of the role including but limited to; standing, walking, pushing, pulling, squatting, bending, climbing, reaching and safely lift materials or equipment weighing up to 50 lbs. Steel toed safety shoes/boots are required. Ability to maintain sustained visual and auditory attention to detail, ensuring effective monitoring of tasks and work environment. Ability to thrive in fast-paced environments with ongoing pressure from deadlines, production targets, and accuracy standards. Experience in managing exposure to challenging situations while maintaining professionalism. Ability to have flexibility with working hours, including adapting to shift changes and non-standard schedules while maintaining a work-life balance. Ability to travel between sites as required; must possess reliable personal transportation as public transportation is not available for all locations.
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Competences minimales...

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Indiquez ci-dessous les competences minimales requises pour ce poste. Si aucune n'est indiquee, il n'y a pas de competences minimales.

Age - 16 or older

Competences recherchees...

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Indiquez ci-dessous les competences recherchees facultatives pour ce poste. Si aucune n'est indiquee, il n'y a pas de competences recherchees.

Comme requis par la loi, Walmart offrira des accommodements pour les besoins des associes avec des incapacites.

Emplacement Principal...

10 High Plns Trl, Rocky View County, AB T4A 3M6, Canada