Job Description

We are looking for a Business Analyst to join our IT team. This role bridges business operations and technology -- ensuring systems, processes, and data work seamlessly to support company objectives. The ideal candidate will combine strong analytical and communication skills with hands-on experience in ERP systems and process improvement. This position requires periodic travel within Canada and the United States.

Key Responsibilities:

Act as Subject Matter Expert for modified version of Microsoft NAV Dynamics and understand all business systems' relationships and impact. Work closely with the IT team to ensure seamless integration of Microsoft Navision ERP and aSa Studio for rebar fabrication. Research, define, and maintain requirements for evolving business goals. Collaborate with stakeholders to gather and document business requirements. Analyze and map current business processes to identify inefficiencies and areas for improvement. Specify and support proposed software changes, including system upgrades, testing, training, and implementation. Conduct data analysis and spec reports to help support decision-making processes. Provide training and level 2 support to end-users to ensure effective utilization of systems. Monitor and evaluate the performance of implemented solutions to ensure they meet business objectives. Develop and maintain support materials for end-users.

Key Skills:

Requirements Gathering Business Process Analysis and Process Mapping Analytical Skills Problem Solving Project Management Systems Analysis Technical Specs Testing and Quality Assurance Workflow Diagrams Use Cases Documentation Implementation Management Reporting Requirements Written, Verbal, and Virtual Communication

Qualifications:

Bachelor's degree in business administration, Information Technology, or a related field. Proven experience as a Business Analyst in an IT or manufacturing environment. Hands-on experience with Microsoft Dynamics NAV (required); aSa Studio experience is a strong asset. Strong understanding of business systems integration and data flow. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. * Ability to work independently and as part of a team.