Job Description

Organizational Unit
University of Victoria -> VP Finance and Operations -> Campus Security Services
Location
University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date
2 December 2025
Please note that positions will close at 4 p.m. on the closing date.
FTE
1
Salary Grade
$6,888.00 - $6,973.00
Additional Posting Information:
N/A
Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.
Hours of Work
0630-1830 x 2, 1830-0630 x 2. 4 days on, 4 days off
Employee Group:
CUPE 917 - Regular
# of Hires Needed
2
Position Number
998182
Category
Customer Service
About this Opportunity
The University of Victoria is one of Victoria's largest employers and one of Canada's best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria's diverse academic programs, world-class research and commitment to civic engagement.


Job Summary
Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24/7/365.


Campus Security serves a diverse client base including students, employees and visitors. The department's 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient and safe adherence to university policies. Together, we support UVic's vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic's reputation among the best universities in Canada and the world.


The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4200 stalls.


The Campus Security Supervisor supports the creation of a proactive and holistic culture of safety on campus that aligns with the university's mission of offering a welcoming, accessible and inclusive environment.


Reporting to the Patrol Manager, the Campus Security Supervisor role is pivotal in enhancing the operational efficiency and effectiveness of the Security Officer Teams, providing direct supervision, leadership, and support to the Security Officer Team while ensuring the strategic objectives and operational standards set by the Patrol Manager and Campus Security Department are met.


This role oversees daily Security Team operations, coordinates incident responses, and supports the Security Teams within the department. This will include preparing and reviewing security reports, monitoring security systems, intake/triage and response to incidents, first aid response, ensuring appropriate referral to internal and external partners when required, and being proficient in understanding the CUPE 917 Collective Agreement as it applies to this position and their Security Team members.


Completes all the roles of the Security Officer and acts as an operational front-line supervisor.


Job Requirements

Experience:

This position requires a level of experience equivalent to University of Victoria Campus Security, or experience working within a comparable environment including:


Security, law enforcement, emergency response, first aid, firefighting, ambulance services, search and rescue, social work, bylaw enforcement, lifeguarding, customer service roles with conflict resolution experience, or mental health roles Is considered an asset.


All Campus Security Supervisors must obtain and maintain a BC security worker license; Criminal Record Check with vulnerable sector and must have and hold a valid class 5 or higher BC driver's license prior to commencing work.

Specialized Knowledge/Education:

A high school diploma or equivalent is required. Certification in Advanced Occupational First Aid, Emergency Medical Assistant - First Responder (EMA-FR with Licensing, and as required by legislation and WorkSafe requirements must be obtained within the first three months of employment as a condition of employment. Additional certifications are considered an asset. (e.g. De-escalation and critical incident management, psychological first aid)

The following are required within the first three months of employment and must be maintained as a condition of employment:

Advanced Occupational First Aid or higher. Emergency Medical Assistant - First Responder (EMA-FR Licensing.) Hold a valid class 5 or higher BC driver's license (or greater). Ability to work shift rotations, including day, afternoon, and night shifts. WHMIS Certification (UVic-specific). Minimum typing speed of 35 words per minute. Other Mandatory training as identified by the University of Victoria.

Skills/Abilities:

Demonstrated commitment to valuing diversity and fostering an inclusive, respectful working and learning environment, with meaningful outcomes in equity, inclusion, and advancing truth, respect, and reconciliation with Indigenous peoples. Compliance with university policies, departmental codes of conduct, and the provincial Security Services Act. Experienced leader in guiding, resourcing, and coaching diverse teams under pressure, with strong communication skills to collaborate across groups, address sensitive issues, and enforce policies within federal and provincial regulations. Skilled in emergency management and crisis response, including triage, incident management, violence risk assessment, and response to fire, first aid, medical, and natural disaster emergencies. Proficient in handling confidential information under privacy legislation, managing mental health incidents, supporting Critical Incident Stress Debriefing, and applying trauma-informed practices with discretion and professionalism. Strong operational skills in incident reporting, information management, and security device monitoring, with proven ability to de-escalate conflicts, resolve problems, and maintain accurate documentation (minimum 35 wpm).

Physical Requirements:

Must be able to walk or stand for extended periods, lift and carry equipment or supplies as needed up to fifty pounds, and respond quickly to emergencies, including running or moving swiftly. Capability to carry out patrol duties, including climbing, performing first aid procedures, utilizing computers, riding bicycles, and managing dispatch.

Additional Requirements:

Ability to monitor and operate security devices (Alarms, CCTV), including a dispatch center. Availability to work up to 12-hour shifts, including nights, weekends, and in adverse weather conditions. Must be able to work within a team environment with shift work patterns covering a 24/7/365 service while meeting established operational staffing levels. Employment is contingent upon the successful completion of a Criminal Record and Vulnerable Sector Check, due to the safety-sensitive nature of this role. Continued employment is contingent on successful completion of a six-month probation period, mandatory training and associated assessments.

The following are considered assets:

Experience as a University of Victoria Security officer. Knowledge of the CUPE 917 Collective Agreement and its appropriate application in a unionized environment. Certification in: + Mental Health First Aid
+ Trauma-Informed Practice
+ Suicide Intervention
+ Violence Risk Assessment
+ Crisis Response
+ Crime Prevention Through Environmental Design (CPTED)
+ Incident Command System (ICS)

Territory Acknowledgement:

We acknowledge and respect the L?k?????n (Songhees and X?seps?m/Esquimalt) Peoples on whose territory the university stands, and the L?k?????n and WSANE? Peoples whose historical relationships with the land continue to this day.

Equity Statement:

UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups.


Read our full equity statement here: www.uvic.ca/equitystatement.

Accessibility Statement:

If you anticipate needing accommodations for any part of the application and hiring process contact: uviccareers@uvic.ca Any personal information provided will be maintained in confidence.

What UVic Offers:

To learn more click here