Job Description

Help us boldly shape retail in Canada

Canadian Tire Corporation\xe2\x80\x99s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business \xe2\x80\x93 and boldly help shape Canada\xe2\x80\x99s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

Call Center Representative

What you\xe2\x80\x99ll do

Roles we are currently sourcing for:

Customer Relationship Representatives:

Respond to a wide range of telephone inquiries from Canadian Tire Bank card members, while driving an exceptional customer experience

Offer products and services to our customers solidifying their relationship with us, driving sales and business goals

Credit Services Representatives:

Conduct primarily outbound calls to our customers, offering guidance and assistance in order to help satisfy the delinquency of accounts

Fraud Monitoring Representatives:

Review individual credit card transactions which are identified to be at risk for fraud losses and initiate appropriate actions to mitigate losses to the organization, while ensuring customer account(s) and personal information are managed in a professional and confidential manner

Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It\xe2\x80\x99s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart \xe2\x80\x93 these are some of the many reasons why Canadian Tire Corporation is one of .

To learn more about this team and the Canadian Tire family of companies follow us on .

Canadian Tire is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

Canadian Tire