Job Description

Job Type: Part-Time

The Gateway to Your Future
In a fun-filled and exciting work environment, the Cage & Coin Cashier/ Cage Supervisor ensures our guests receive fast and flawless service. The position requires a self-motivated leader who is responsible for mentoring staff and providing a pleasant and efficient work atmosphere by fostering teamwork and open communication. We are looking for an experienced and skilled professional with strong organizational skills, and an eye for detail and accuracy. In this pivotal position, you oversee all cage operations and ensure compliance with applicable regulations governing monetary transactions with accountability for the accuracy and thoroughness of departmental data and paperwork.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Counts and verifies opening and closing floats for all coin, currency, chips, and lottery items
• Exchanges foreign currency and traveler\xe2\x80\x99s cheques for cash, redeems chips for cash, and exchanges large Canadian currency for smaller bills
• Counts and physically lays out cash and value chips
• Records transactions in Casino Management Software and verifies printed reports
• Responsible for overseeing and directing the operation of the Cage.
• Supervises, mentors, develops staff while fostering teamwork and open communication
• Reconciles chip inventories and completes site chip transfers.
• Calls in, accepts, verifies, records, and deposits cash and coin orders.
• Oversees ticket redemption machine loading and reconciliation, auditing, and tracking sheets, and troubleshoots related customer problems.
• Performs other duties as required in the absence of other supervisory staff.

What You Bring

• Post-secondary education in a relevant field with 1 or more years of experience in a leadership role
• Proven high level of Customer Service
• Ability to work in confined, closed area with physical ability to kneel, crouch, stand for long periods and push, pull or lift objects up to 20 lbs.
• Strong mathematical aptitude and familiarity with a high-volume, fast paced, shift-work environment
• Working knowledge of computer software and the ability to learn new software and systems
• Excellent organizational, interpersonal, analytical, communication, and problem-solving skills
• The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

Why Work With Us?
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

Get to Know Gateway
Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway\'s proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley\'s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

What Is Next
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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

Gateway Casinos