Job Description

Overview

We are seeking a dedicated and enthusiastic Cafe Team Leader to join our vibrant team. In this role, you will be responsible for supervising daily operations, ensuring exceptional customer service, and leading a team of cafe staff. Your expertise in food preparation and safety, along with your ability to manage and motivate a team, will be essential in creating a welcoming environment for our customers. Please only apply if you have a minimum of 2 years cafe/hospitality experience and enjoy working with children.

Responsibilities

Supervise daily cafe operations and ensure adherence to food safety standards. Assist in food preparation and maintain high-quality service throughout the day. Train and mentor team members in food service best practices and customer interaction. Manage inventory levels, including ordering supplies and maintaining stock. Ensure cleanliness and organization of the cafe area, adhering to health regulations. Conduct interviews for new hires and participate in the onboarding process. Collaborate with management to implement new menu items and promotions. Address customer inquiries and resolve any issues promptly to ensure satisfaction.

Skills

Proven experience in the food industry, preferably in a supervisory or leadership role. Strong skills in team management, with the ability to motivate and inspire staff. Knowledge of food preparation techniques and food safety regulations. Excellent communication skills for effective interaction with customers and team members. Experience working with children is a bonus and having a responsible adult certificate with the ability to flex into our daycare space is highly regarded. Ability to multitask and work efficiently in a fast-paced environment. Strong problem-solving skills with a focus on customer satisfaction.
Join us as we create an exceptional cafe experience for our guests while fostering a positive work environment for our team!

Job Type: Full-time

Pay: $21.00-$23.00 per hour

Expected hours: 40 per week

Additional pay:

Overtime pay Tips
Benefits:

Dental care Discounted or free food Extended health care Store discount
Flexible language requirement:

French not required
Schedule:

8 hour shift Monday to Friday On call Overtime Weekends as needed
Experience:

Hospitality: 2 years (required)
Language:

English (required)
Work Location: In person

Expected start date: 2025-07-22