Job Description

Cafe Supervisor

Overview

We are seeking a dedicated and experienced Cafe Supervisor to support our Cafe Manager to oversee the daily operations of our cafe. The ideal candidate will have a strong background in the food industry, exceptional leadership skills, and a passion for providing outstanding customer service. As the Cafe Supervisor, you will be responsible for ensuring that our cafe runs smoothly, maintains high standards of food safety and quality, handles financial and administrative tasks, and delivers an exceptional experience to our guests.

Responsibilities

Manage daily operations of the cafe, including staff supervision, inventory management, and customer service. Ensure compliance with food safety regulations and maintain cleanliness and hygiene standards in all food preparation areas. Lead and train cafe staff in food preparation techniques, customer service best practices, and cash handling procedures. Develop menus that reflect seasonal offerings and customer preferences while ensuring cost-effectiveness. Monitor sales performance and implement strategies to improve profitability and customer satisfaction. Foster a positive work environment that encourages teamwork, creativity, and professional growth among staff members. Handle customer inquiries and complaints effectively to ensure a high level of satisfaction.

Skills

Strong knowledge of food safety practices and regulations. Proven leadership abilities with experience in managing a team in a fast-paced environment. Proficient in food preparation techniques Excellent customer service skills with the ability to engage positively with guests. Familiarity with cash handling processes and financial management within the cafe setting. Experience in the hospitality industry is a plus. Ability to multitask effectively while maintaining attention to detail.
Join our team as a Cafe Supervisor where you can showcase your skills while contributing to an enjoyable dining experience for our customers!

LOCATION

Stratford

149 Ontario Street, Stratford ON

Balzac's is committed to fostering a diverse work environment and is an equal opportunity employer. We thank all applicants however only those selected for an interview will be contacted. Balzac's will provide reasonable accommodation in compliance with AODA when notified by a candidate that accommodation due to a disability is required for the interview process. Apply with Resume and Cover Letter to: stratford@balzacs.com

Job Types: Full-time, Permanent

Pay: From $19.20 per hour

Expected hours: No more than 40 per week

Additional pay:

Tips
Benefits:

Extended health care Store discount
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Evening shift Holidays Monday to Friday Morning shift Weekends as needed
Language:

English (required)
Licence/Certification:

Food Handler Certification (preferred)
Location:

Stratford, ON N5A 3H1 (preferred)
Work Location: In person

Application deadline: 2025-05-30