Job Description

Caffe Divano

is looking for a full-time

Cafe Manager

to join our family-run business and lead our Port Moody team.

We are proud to serve handcrafted specialty coffees alongside fresh, scratch-baked goods from our sister bakery,

Gabi & Jules

. Our cafes in Port Moody and Coquitlam are built on community, kindness, and quality. We value integrity, respect, and excellent service -- and we're looking for a leader who embodies those same principles.

What We're Looking For

You must have:

At least 1 year of food & beverage management experience (including scheduling, labour budgeting, inventory, ordering) A genuine passion for customer service and relationship-building with regulars Experience managing and motivating a diverse team with kindness, enthusiasm, and compassion Some food preparation knowledge/experience A valid driver's license Flexibility -- cafes aren't 9-5! You're comfortable working weekends and early mornings Interest in a long-term role with autonomy, ownership, and growth

Bonus points if you have:

Experience crafting specialty coffee beverages (semi-automatic espresso machine) Previous quick service or cafe leadership experience

What You'll Do

As Cafe Manager, you'll oversee all aspects of daily cafe operations -- ensuring excellent guest experiences, smooth team coordination, and efficient business performance. You'll work closely with the owners and current manager during a 3-6 month transition period, with the goal of independently managing the cafe thereafter.

Responsibilities include:

Upholding standards:

Maintain quality and service consistency, ensure health & safety compliance

Leading the team:

Scheduling, delegating roles, assigning duties, onboarding, training, recognizing strong performance, and addressing issues with fairness and respect

Customer experience:

Greeting guests warmly, resolving complaints, and fostering a welcoming, community-focused environment

Labour management:

Building schedules that balance staff needs with labour targets, adjusting as necessary

Inventory & supplies:

Ordering, tracking stock, managing shortages, and completing accurate inventory counts

Maintenance & appearance:

Ensuring the cafe is clean, organized, and all equipment is properly maintained

Communication:

Keeping clear, open communication with owners, supervisors, and shift leads

Why Work With Us?

At Caffe Divano, you're more than a manager -- you're part of a family business that believes cafes are about

connection, comfort, and community

. We want someone who is excited to grow with us, lead with kindness, and help us create a place where both staff and customers feel at home.

Job Types: Full-time, Permanent

Pay: $26.00-$30.00 per hour

Expected hours: 36 - 40 per week

Benefits:

Dental care Discounted or free food Extended health care Store discount
Application question(s):

Do you live in the lower mainland?
Experience:

cafe management: 1 year (required)
Work Location: In person