Job Description

Why Crawford?People taking care of people. It\xe2\x80\x99s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change. When you join Crawford & Company, you become part of a global network of professionals working together in over 70 countries with the common purpose to help people through what might be one of the most difficult times in their lives.At Crawford, you are empowered to grow, emboldened to act and inspired to innovate. Do you have the courage, drive and empathy to make a real difference? Then we want to hear from you. Learn more at .What We Offer- Employee centric benefits including Group RRSP; health, dental, and life insurance; Employee stock purchase plans; Tuition reimbursement and so much more.
- Ongoing training and development.
- Agile working environment with options forremote, in office or hybrid work arrangements.
- Dress for your day policy promoting a relaxed dress code.
- Career advancement potential locally, nationally and internationally. We have more than 700 locations in 70 countries.Position SummaryWe are currently recruiting for a Desk Adjuster to join a dedicated team within our Inside Claims Commercial Lines team in remotely in Canada.ResponsibilitiesThe successful candidate will investigate, evaluate, negotiate and settle commercial auto AB and BI claims on the desktop for one dedicated client using a variety of techniques and systems. The candidate will direct field adjusters on a task basis as required. The candidate will participate in ensuring accurate recording, reporting and presentation of files. INDRequirements

• At least 2 years of technical claims handling experience in an insurance claims environment, knowledge of commercial and personal lines in both Property and Auto PD is required
• Post-secondary education in an insurance related field, working towards full license and CIP designation is required
• Min of 4 CIPs completed wiht ability to obtain a probationary adjusting license for Ontario
• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
• Proficient in maintaining accurate and detailed activity, transaction and reserve records
• Advanced computer skills including Office 365 and Windows 10
• Excellent communication skills Must be a team player with a strong commitment to quality and customer service Licensed in multiple provinces including Alberta and British Columbia or if unlicensed, the ability to obtain license required.
• French/English Bilingualism would be considered an asset

Additional InformationWe thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford\xe2\x80\x99s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.Pourquoi Crawford?Les gens qui prennent soin des gens. C\'est si simple. Nous recherchons des personnes passionn\xc3\xa9es et compatissantes pour rejoindre notre \xc3\xa9quipe afin de nous aider \xc3\xa0 atteindre notre objectif de restaurer des vies, des entreprises et des communaut\xc3\xa9s. Forts de plus de 80 ans d\'expertise mondiale in\xc3\xa9gal\xc3\xa9e et aliment\xc3\xa9s par une technologie de pointe, nous sommes \xc3\xa0 l\'avant-garde du changement. Lorsque vous rejoignez Crawford & Compagnie, vous faites partie d\'un r\xc3\xa9seau mondial de professionnels travaillant ensemble dans plus de 70 pays dans le but commun d\'aider les gens \xc3\xa0 traverser ce qui pourrait \xc3\xaatre l\'une des p\xc3\xa9riodes les plus difficiles de leur vie.Chez Crawford, vous \xc3\xaates habilit\xc3\xa9 \xc3\xa0 grandir, enhardi \xc3\xa0 agir et inspir\xc3\xa9 \xc3\xa0 innover. Avez-vous le courage, la motivation et l\'empathie n\xc3\xa9cessaires pour faire une r\xc3\xa9elle diff\xc3\xa9rence ? Alors, nous voulons vous entendre. Apprenez-en plus \xc3\xa0 www.crawco.ca.Ce Que Nous Offrons

• Avantages sociaux centr\xc3\xa9s sur l\'employ\xc3\xa9, y compris REER collectif; assurance-maladie, dentaire et vie ; Plans d\'achat d\'actions pour les employ\xc3\xa9s ; Remboursement des frais de scolarit\xc3\xa9 et bien plus encore.
• Formation et d\xc3\xa9veloppement continus.
• Environnement de travail agile avec des options d\'organisation du travail \xc3\xa0 distance, au bureau ou hybride.
• Politique d\'habillement pour votre journ\xc3\xa9e qui promouvoit un code vestimentaire d\xc3\xa9contract\xc3\xa9.
• Potentiel d\'avancement professionnel \xc3\xa0 l\'\xc3\xa9chelle locale, nationale et internationale. Nous avons plus de 700 sites dans 70 pays.

R\xc3\xa9sum\xc3\xa9 de la PositionNous recrutons actuellement un expert en sinistres pour rejoindre une \xc3\xa9quipe d\xc3\xa9di\xc3\xa9e au sein de notre \xc3\xa9quipe Inside Claims Commercial Lines \xc3\xa0 distance au Canada.Responsabilit\xc3\xa9sLe candidat retenu enqu\xc3\xaatera, \xc3\xa9valuera, n\xc3\xa9gociera et r\xc3\xa9glera les r\xc3\xa9clamations AB et BI automobiles commerciales sur le bureau pour un client d\xc3\xa9di\xc3\xa9 en utilisant une vari\xc3\xa9t\xc3\xa9 de techniques et de syst\xc3\xa8mes. Le candidat dirigera les r\xc3\xa9gleurs sur le terrain selon les t\xc3\xa2ches, au besoin. Le candidat participera \xc3\xa0 assurer l\'exactitude de l\'enregistrement, des rapports et de la pr\xc3\xa9sentation des dossiers.Qualifications

• Au moins 2 ans d\'exp\xc3\xa9rience technique en indemnit\xc3\xa9s d\'accident dans un environnement de r\xc3\xa9clamations d\'assurance, la connaissance des lignes commerciales et personnelles \xc3\xa0 la fois en propri\xc3\xa9t\xc3\xa9 et en auto PD sera consid\xc3\xa9r\xc3\xa9e comme un atout
• \xc3\x89tudes postsecondaires dans un domaine li\xc3\xa9 \xc3\xa0 l\'assurance en vue d\'obtenir une licence compl\xc3\xa8te et la d\xc3\xa9signation PAA
• Capacit\xc3\xa9 de mener des enqu\xc3\xaates t\xc3\xa9l\xc3\xa9phoniques, d\'\xc3\xa9valuer, de n\xc3\xa9gocier et de r\xc3\xa9gler les r\xc3\xa9clamations des lignes commerciales de premi\xc3\xa8re et de tierce partie
• Comp\xc3\xa9tent dans la tenue de registres pr\xc3\xa9cis et d\xc3\xa9taill\xc3\xa9s des activit\xc3\xa9s, des transactions et des r\xc3\xa9serves
• Comp\xc3\xa9tences informatiques avanc\xc3\xa9es, y compris Office 365 et Windows 10
• Excellentes comp\xc3\xa9tences en communication
• Doit \xc3\xaatre un joueur d\'\xc3\xa9quipe avec un engagement fort envers la qualit\xc3\xa9 et le service \xc3\xa0 la client\xc3\xa8le
• Le bilinguisme fran\xc3\xa7ais/anglais serait consid\xc3\xa9r\xc3\xa9 comme un atout

Informations Compl\xc3\xa9mentairesNous remercions tous les candidats de leur int\xc3\xa9r\xc3\xaat pour Crawford & Compagnie. Cependant, seuls les candidats s\xc3\xa9lectionn\xc3\xa9s pour une entrevue seront contact\xc3\xa9s.Crawford est un employeur de l\'\xc3\xa9quit\xc3\xa9 en mati\xc3\xa8re d\'emploi engag\xc3\xa9 envers la diversit\xc3\xa9 et l\'inclusion. Nous accueillons les candidatures de membres de minorit\xc3\xa9s visibles, de femmes, d\'Autochtones, de personnes handicap\xc3\xa9es, de membres de minorit\xc3\xa9s sexuelles et d\'autres personnes susceptibles de contribuer \xc3\xa0 la diversification des id\xc3\xa9es.Crawford s\'engage \xc3\xa0 accommoder les candidats handicap\xc3\xa9s tout au long du processus d\'embauche, conform\xc3\xa9ment au Code des droits de la personne de l\'Ontario, \xc3\xa0 la Loi sur l\'accessibilit\xc3\xa9 pour les personnes handicap\xc3\xa9es de l\'Ontario et aux propres politiques de Crawford. Nous travaillerons avec les candidats qui demandent des accommodations \xc3\xa0 n\'importe quelle \xc3\xa9tape du processus d\'embauche. Les candidats sont tenus de fournir \xc3\xa0 l\'avance leurs besoins en mati\xc3\xa8re d\'adaptation et de soumettre une documentation ad\xc3\xa9quate pour appuyer leur demande d\'adaptation dans le cadre du processus d\'\xc3\xa9valuation et/ou pour ex\xc3\xa9cuter les t\xc3\xa2ches essentielles du poste affich\xc3\xa9. Si vous avez un besoin d\'adaptation, veuillez envoyer un courriel \xc3\xa0 resumes@crawco.ca d\xc3\xa8s que possible pour prendre les dispositions appropri\xc3\xa9es.#LI-Remote

Crawford & Company