Job Description

Under the general supervision of the Field Operations Coordinator of Community Bylaw Enforcement Services, the By-law Support Worker is an exciting opportunity to be part of the Community By-Law Enforcement Services Division! You will conduct property inspections for compliance with the Neighbourhood Liveability By-law, and provide support to a team of By-law Enforcement Officers. This entry-level By-law Enforcement position demands a high degree of accountability and legal due diligence, as well as strong inter-personal skills and a commitment to outstanding customer service. As the By-law Support Worker you will be responsible for:

• Responding to complaints of tall grass and weeds, and other types of complaints to determine compliance with the Neighbourhood Liveability By-Law.
• Documenting observations and evidence; and, issuing notices when required.
• Clarifying and discussing notices with property owners when required.
• Following up to verify compliance of orders issued and re-inspecting when required.
• Attending relevant training/orientation sessions, as designated by the Department.

• High school graduation or an equivalent combination of training and experience.
• Demonstrated interest in public compliance, education and awareness programs.
• Demonstrated ability to be a positive, energetic, and constructive member of a team, as well as the ability to work independently.
• Demonstrated ability to communicate effectively in English, both orally and in writing (ability to communicate effectively in languages other than English would be considered an asset).
• Horticultural experience or an agricultural background would be considered an asset.
• Experience in a customer service environment.

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• Valid Manitoba Class 5 Driver\'s License and the availability of a personal vehicle for work.
• Ability to pass a Criminal Record Check and qualify for Special Constable status while employed in this position.
• A Police Record Check and a Police Vulnerable Sector Check satisfactory to the employer will be required from the applicant(s) or successful candidates(s), at their expense. To obtain a Police Information Check please visit www.winnipeg.ca/police
• Must be physically capable of performing the duties of the position, which include walking/standing for long periods time, and lifting weights up to 40 lbs.

• Communication
• Customer Service

• Citizen & Customer Focus
• Respecting Diversity
• Ethics and Values
• Integrity and Trust
• Results Oriented