MZLA Technologies Corporation (MZLA) is a wholly-owned, for-profit subsidiary of the Mozilla Foundation and the
home of Thunderbird
. Thunderbird is a global, free, and open-source email and productivity app, which has experienced significant growth in revenue, staff, and aspirations since its launch 20 years ago. Our revenue comes from our dedicated users around the world who generously fund our work. As we continue to expand our team and enhance our products and services, we remain dedicated to providing best-in-class productivity solutions independent of big tech. Operating as a small but dynamic team of 40 + staff across seven countries and time zones, we are part of the larger Mozilla family but maintain our distinct and independent identity and operations from both the Mozilla Foundation and Mozilla Corporation.
Our organizational
culture is driven by our mission
. We are committed to fostering openness and transparency as
a member of the open-source community
. We lean into collaboration, creativity, and diversity. We
bring a hearty dose of
scrappy grit
and resilience to our lively and spirited team. Our operating principles leverage data informed decisions, ownership, speed and efficiencies to elevate our work and deliver innovative and impactful solutions to our users.
####
The Opportunity:
We're looking for a
Business Systems & Data Platform Administrator
to establish and lead how we manage the internal tools that power our operations and decision-making.
This is the first dedicated role focused on business applications and data platforms at our organization. The ideal candidate is both a doer and a collaborator, comfortable configuring systems directly, managing implementation partners, and working across teams to align tools with real-world needs.
In addition to
administering and optimizing platforms
like our CRM, HR systems, and business intelligence tools, this role will
lead cross-functional coordination and vendor engagement for a major systems and data migration initiative
, including the transition off Salesforce and the setup of a centralized AWS-based analytics environment.
If you're excited by the opportunity to help build something from the ground up and thrive in a mission-driven, remote-first environment, this role my be for you.
The role will report directly to the Managing Director, Operations.
This is a
remote
,
full time
position. We require strong written and verbal communication skills to facilitate effective work coordination across various virtual communication platforms. This role works closely with staff across Canada, US, and Europe. Consequently,
applicants in the Eastern / Central Standard time zones are preferred
.
####
What you'll do:
Serve as the
internal project lead for major
system transitions and implementation
s, including CRM and BI platforms.
Develop project plans and timelines
, and manage deliverables across internal staff, external partners, and vendors.
Facilitate communication between functional stakeholders
, implementation partners, and technical teams.
Support configuration, documentation, and
rollout of new tools and integrations
.
Administer and configure internal SaaS tool
s (e.g., CRM, HRIS, email platforms, productivity software).
Manage business intelligence systems
(e.g., Metabase, Looker, Power BI), including setup, user access, dashboard maintenance, and performance tuning.
Maintain cross-system integrations and ensure
consistent, reliable data
across platforms.
Collaborate with teams across the organization to
align tools with evolving needs
and streamline workflows.
Contribute to the development of a centralized analytics environment to support
self-service reporting.
Support
data governance and compliance
(e.g., access controls, GDPR, SOC 2).
Work with external vendors, contractors, or consultants when specialized support is needed.
####
What you'll bring:
7+ years of experience administering business systems (CRM, HR, marketing), business intelligence or analytics platforms.
Demonstrated success managing complex technical or data-related projects involving external vendors or contractors.
Strong organizational and project management skills, with the ability to drive execution while coordinating stakeholders and timelines.
Experience bridging functional subject-matter experts and technical implementers (e.g., analysts, engineers, consultants).
Experience with BI tools (e.g., Metabase, Looker, Power BI, Tableau), including dashboard and report development.
Working knowledge of SQL and data modeling concepts for reporting and integration.
Experience managing integrations and supporting data pipelines across platforms.
Ability to thrive in a small, fast-paced environment where adaptability and a hands-on approach are essential.
Deep respect for diverse technical and non-technical perspectives, and a commitment to fostering an inclusive and respectful culture.
Commitment to open-source principles, including support for open standards and user privacy.
####
Bonus points for:
Experience with Salesforce migrations
Familiarity with modern data pipeline or ELT tools
Comfort with scripting or automation using tools like Python, Bash, or low-code platforms
Background in scaling internal tools and analytics capabilities in a mission-driven organization
Exposure to compliance or governance initiatives (e.g., GDPR, SOC 2) in data or system contexts
####
What you'll get:
We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:
Canada: $85,000 - $100,000 CAD
In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.
Work & Career
Fully remote work & schedule flexibility
Latest Laptop and accessories
Annual Remote Work Stipend
Monthly Internet Stipend
Professional Development Stipend
Industry Conferences
Rest & Play
24 days PTO per year (prorated)
Your Birthday
Year-end Company Shutdown
Wellbeing Days
Public Holidays
Other Paid Leave
Wellbeing Stipend for Personal / Family Activities
Health & Family
RRSP Pension Contributions
Health, Dental, & Vision Insurance
Disability/Income Protection Insurance
Life Insurance
Employee Assistance Program
Paid Parental Leave
Paid Sick Days
Applicants must reside in and have work authorization for the country location(s) specified. We are unable to consider applicants outside of these markets at this time. We are unable to provide visa sponsorship.
MZLA Technologies Corporation (MZLA) Commitment to diversity, equity and inclusion
MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.
We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.
We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at
hiringaccommodations@thunderbird.net
to request accommodation.
#LI-DNI
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