The Business Support role is responsible for managing accounts receivable, accounts payable, and time entry for the mine site or branch location, while also assisting the Site Supervisor with customer reporting, safety documentation, and coordinating and documenting training for team members. This position also involves data entry and reporting for customers within the tire management system. It is a remote role with occasional travel, typically up to three times a yea, to various provinces in Canada and the Sudbury office, though business needs may sometimes require more. We're seeking someone who is skilled in problem-solving, confident with Excel, and comfortable handling quoting, billing, and transport coordination. The ideal candidate will also be capable of building out processes, but the primary focus will be administration and working from home, with a balanced workload.
CORE RESPONSIBILITIES
Health, Safety & Environment
Assist in preparing the monthly Kal Tire Health and Safety reporting documents
Learn and understand customer specific policies, Kal Tire Health and Safety policies and standards, and role model the expected behaviors
Contribute to the development and implementation of environmental goals and objectives
Participate in monthly team safety meetings
Training & DevelopmentWork with Site Supervisors to coordinate the training and certification requirements for team members and sub-contractors at each site
Liaise with the customer's organization to ensure team members get appropriate training
Document and update customer specific training and requirements
Provide the Site Supervisors the training and security passes required for team members and file site specific training documents
Arrange, track and maintain site access for Kal Tire operated vehicles at the branch
Inventory, Accounts Receivables, Accounts PayableEnter team member time for labour billing in customer system
Providing accurate reporting of inventory, invoicing and safety statistics for customers
Monitor accounts receivables, correcting any administration issues that relate to outstanding receivables
Provide monthly receivables report to Sales Manager with details on any outstanding invoices.
Follow Kal Tire policies and procedures with respect to Accounts Payable to ensure the proper authority is used to purchase goods or services and ensure the timely and accurate payment of our suppliers.
Initiates and follows up on requisitions to the customer for support equipment and resources as required utilizing their established protocols
Team Member Support
Ensure time entry data is accurate recorded on time in the PeopleSoft payroll system
Coordinate flights and camp accommodations for team members at the branch (as required)
Knowledgeable of the Collective Bargaining Agreements (CBAs) for each site (if applicable) to enter vacation, sick, worked and unworked time appropriately
Policies and ProceduresUnderstand the procurement policies and procedures of the customer and ensure the billing follows standards at all times.
Follow generally accepted accounting policies and practices as it relates to accounts receivable.
Follow Kal Tire policies and procedures with respect to Accounts Payable to ensure the proper authority is used to purchase goods or services and ensure the timely and accurate payment of our suppliers.
TechnologyUpdate, maintain and report in the Kal Tire, TOMS system
Enter and update time records in the PeopleSoft system
Purchasing and DistributionAbility to learn and execute on the Kal Tire inventory ordering and delivery process
Facilitate prompt delivery of product to site with the correct documentation
Ensure product is properly received and billed out utilizing corporate systems
WORK EXPERIENCE
2-4 years of office or administrative experience
KNOWLEDGE, SKILLS AND ABILITIES
Bilingual proficiency required: excellent organizational and interpersonal communication skills in both English and French.
Strong Microsoft Office skills (e.g. Excel, Word, PowerPoint, etc.)
Strong analytical, problem solving, negotiating, influencing, prioritization, decision-making, and conflict resolution skills
Ability to exercise sound judgment to identify and resolve problems, under pressure
Able to deliver effective results, meet tight deadlines and targets
Motivated, self-starter who can find solutions
Ability to learn new skills quickly
EDUCATION
High School diploma or equivalent (GED)
NEGOTIABLE REQUIREMENTS
Certificate or diploma in office administration
Experience with a payroll system (e.g. PeopleSoft)
Experience with a Materials Management system (KINs)
Experience with CDMS, SAP billing systems
WHAT WE OFFER
Competitive compensation package. The target compensation for this role is $53,270 to $61,231 per year based on experience.
Comprehensive medical and dental benefits
Employee Assistance Program
A group RRSP/DPSP matching program
Discount on tires and mechanical services
Positive work culture, opportunities for growth and development, and work-life balance.
Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.
We thank all applicants for their interest, however, only those under consideration will be contacted.
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