Job Description

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.


As a Business Strategist with Calgary Housing (CH), you will play a key role in advancing Calgary Housing's strategic and operational objectives by supporting high-priority initiatives that enhance organizational effectiveness, housing outcomes, and resident experience.


Reporting to the Leader, Engagement & Special Projects, you will advance divisional strategy, performance measurement, and special projects that drive innovation and improve service delivery. Acting as a bridge between policy, planning, data, and implementation, you will translate strategic goals into actionable insights and foster collaboration across teams. You will contribute to business planning, analytics, and research while supporting culture-building and change initiatives aligned with Calgary Housing's vision - that every resident has an opportunity to thrive. Primary duties include:

Lead and support divisional business planning, strategic alignment, and Key Performance Indicator (KPI) tracking. Conduct research, environmental scans, and data analysis to inform decisions. Design and manage performance dashboards and reporting tools. Coordinate and deliver special projects that strengthen programs, systems, and resident outcomes. Identify and implement improvements using data, insights, and best practices. Support change management and engagement activities to build organizational readiness. Develop clear, compelling reports and communications for senior leadership and interested parties.

Qualifications

A degree in Business, Public Administration, Planning, Architecture or a related field and at least 5 years of related experience in supporting senior leadership in strategic planning, performance measurement, policy, or service improvement within a large organization. Experience in housing, social policy or human services is preferred. Proficiency with business intelligence tools such as Microsoft Power BI, Tableau and data visualization tools. Project Management Professional (PMP), PROSCI or Data Analytics certification will be considered an asset. Proven ability to use data and evidence to shape strategy and communicate impact. Strong research, analytical, and problem-solving skills. Excellent communication, facilitation, and collaboration abilities.

Pre-employment Requirements

Successful applicants must provide proof of qualifications.

Workstyle:

This position may be eligible to work from home as one of several flexible work options available to City employees. Such arrangements are based on the operational requirements of the position and employee suitability and are subject to change based on operational needs and corporate direction.


Union: CUPE Local 38
Business Unit: Calgary Housing

Position Type: 1 Permanent
Location: 200, 2535 3 Avenue SE

Compensation: Pay Grade 12 $47.01 - 62.84 per hour
Days of Work: This position works a 5 day
work week with 1 day off in a 3 week cycle.

Hours of work: Standard 35 hour work week

Audience: Internal/External
Apply By: November 7, 2025

Job ID #: 312815