Job Description

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary . City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits . Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.


As the Business Strategist, you will work independently within a cross-divisional setting to support The City of Calgary's water, wastewater, and stormwater service lines. You will provide strategic expertise to engage leadership and participants in navigating complex and emerging issues, plan and manage priority projects, advance risk management and continuous improvement activities, and support planning and performance reporting, enabling the water utility to deliver on identified One Calgary priorities and provide the utility services Calgarians value. Primary duties include:

Develop business processes necessary to deliver on strategic improvement projects identified through recent operational transformation. Support the development, implementation, and continuous improvement of service governance frameworks within Water. Coordinate and facilitate process improvement and change leadership projects necessary to support various technology implementations. Build strategic working relationships with various participants across the business to support the coordination and alignment of initiatives. Provide innovative critical and systems thinking to identify solutions to operational challenges, while maintaining a focus on end-user engagement.

Qualifications

A degree in Business, Science, Social Sciences, Environmental Planning, Public Administration, Marketing or Communications. At least 5 years of related experience in strategic planning, communications planning, policy and guideline development, or primary and secondary research in a Water Utility or a complex multi-divisional organization. Experience in project management, process improvement and change management in utility or other operational work environments is considered an asset. Previous experience with human centred design and design thinking is also considered an asset. Experience with Software Projects is also considered an asset. Well-developed consultation, analytical and strategic thinking skills are required. Excellent communication and interpersonal skills with the ability to work as part of a team and to build and maintain collaborative working relationships are required for this position.

Pre-employment Requirements

Successful applicants must provide proof of qualifications.

Union: CUPE Local 38
Business Unit: Water Services

Position Type: 2 Temporary (up to 18 months)
Location: 625 25 Avenue S.E.

Compensation: Pay Grade 12 $47.01- 62.84 per hour
Days of Work: This position works a 5 day
work week with one day off in a 3 week cycle.

Hours of work: Standard 35 hour work week

Audience: Internal/External
Apply By: October 6, 2025


Job ID #: 312456