Job Description

Work Term: Permanent Work Language: English Hours: 70 to 80 hours bi-weekly Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 2 years to less than 3 years or equivalent experience

Work setting

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General office

Tasks

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Greet people and direct them to contacts or service areas Provide basic information to clients and the public Obtain and process information required to provide customer service Operate switchboard or telephone system Record and relay information Schedule and confirm appointments Send invoices Maintain work records and logs Receive and issue payments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Arrange teleconferences Calculate billing charges Provide directory assistance Perform data entry Provide customer service Perform basic bookkeeping tasks

Security and safety

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Bondable Enhanced reliability security clearance Confidential security clearance Criminal record check Drug test

Transportation/travel information

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Own transportation Public transportation is available

Work conditions and physical capabilities

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Ability to work independently Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting Combination of sitting, standing, walking

Personal suitability

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Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Time management Maturity

Screening questions

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Are you available for the advertised start date? Are you currently legally able to work in Canada? Do you have previous experience in this field of employment? Do you have the above-indicated required certifications? What is the highest level of study you have completed? What is your current field of study? What is your current level of study?

Support for mature workers

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Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) * Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)